Qwanieyah Polnitz
Milwaukee,WI
Summary
Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor Aide
Glen Hills School District
Glendale , Wisconsin
10.2022 - 06.2024
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 15 employees in daily operations.
Customer Service Officer
Allied Universal Security Services
Milwaukee, Wisconsin
10.2021 - 08.2022
- Provided customer service in a courteous and professional manner.
- Answered customer inquiries via telephone, email and face-to-face contact.
- Resolved customer issues in an efficient and timely manner.
Front End Representative
Champs Sporting Goods
Greenfield, WI
02.2019 - 07.2022
- Provided customer service by answering product and service related questions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Processed payments using point of sale system software.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
High School Diploma -
Greenfield High School
Greenfield, WI06-2018
Associate of Applied Science - Nursing
Bryant And Stratton College
Wauwatosa, WISkills
- Inventory Control
- Operations Management
- Data Analytics
- Staff Management
- Process Improvement
- Schedule development
Certification
- Real Estate Broker License - [State] Real Estate Commission.
Timeline
Supervisor Aide
Glen Hills School District
10.2022 - 06.2024
Customer Service Officer
Allied Universal Security Services
10.2021 - 08.2022
Front End Representative
Champs Sporting Goods
02.2019 - 07.2022
- Real Estate Broker License - [State] Real Estate Commission.
High School Diploma -
Greenfield High School
Associate of Applied Science - Nursing
Bryant And Stratton College
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