Qwannita Tarantino
Rochester,NY
Summary
Resourceful and versatile professional with extensive experience in retail management, security, and direct support. Proven ability to lead teams, manage operations, and maintain high standards of customer service and safety. Adaptable, organized, and skilled in multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Easter Seals
Rochester, NY
09.2021 - Current
- Aided in fostering self-reliance through everyday tasks.
- Provide support and guidance to help them become contributing members of society
Assistant Store Manager
Skechers
Rochester, NY
04.2019 - 03.2021
- Train staff and provide high-level customer support
- Oversee stock management, shifting, and store operations including opening and closing two locations
- Assist with customer sizing and ensure excellent in-store experiences
Assistant Store Manager (multiple locations)
Claires/Icing
Rochester, NY
03.2019 - 03.2021
- Train staff and provide high-level customer support
- Oversee stock management, shifting, and store operations including opening and closing two locations
- Assist with customer sizing and ensure excellent in-store experiences
- Completing payroll in the absence of a store manager
Security Officer
Allied Universal Security Services, Systems and Solutions
Rochester, NY
04.2019 - 03.2020
- Managed site and entry control across two locations to ensure safety
- Monitored employment dismissals and conducted regular patrols for site security
Co-Manager/Manager
Jimmy Jazz
Rochester, NY
04.2015 - 01.2018
- Assisted in daily operations across two Rochester locations (Greece/Marketplace)
- Responsible for opening and closing duties, payroll completion, and daily deposits
- Created store schedules, trained new sales associates and cashiers, and maintained store upkeep
Assistant Manager
Forever 21
Rochester, NY
09.2016 - 04.2017
- Supported daily store management including opening/closing operations and payroll duties
- Handled daily deposits and schedule creation in the absence of the store manager
- Trained new staff, executed floor sets, and ensured overall store maintenance
Education
Associate's Degree - Communications
Monroe Community College
High School Diploma - undefined
Edison Technical and Occupational Education Center
Rochester, NY06.2011
Skills
- Management & Leadership: Supervising experience, store management, operations management, team training, and development
- Customer Service: Retail sales, customer support, and loss prevention
- Technical Proficiencies: Microsoft Office (Word, Excel), data entry, POS systems
- Security & Safety: Security services, surveillance, and entry control
- Administrative: Time management, organizational skills, payroll, and project management
- Additional Competencies: Communication skills, key holding, cash handling, and driving
Certification
- CPR Certification March 2022 to Present
- Security Guard License March 2013 to Present
- Driver’s License & Class D Security License
Timeline
Direct Support Professional
Easter Seals
09.2021 - Current
Assistant Store Manager
Skechers
04.2019 - 03.2021
Security Officer
Allied Universal Security Services, Systems and Solutions
04.2019 - 03.2020
Assistant Store Manager (multiple locations)
Claires/Icing
03.2019 - 03.2021
Assistant Manager
Forever 21
09.2016 - 04.2017
Co-Manager/Manager
Jimmy Jazz
04.2015 - 01.2018
High School Diploma - undefined
Edison Technical and Occupational Education Center
Associate's Degree - Communications
Monroe Community College