Dedicated professional with a proven track record in elderly and young care and patient support, honed at Priority Health and Woodland Care Center. Excelled in providing compassionate care, enhancing patient quality of life, and improving satisfaction through effective time management and problem-solving skills. Demonstrated strong ethics and dependability, ensuring high standards of cleanliness and personal hygiene assistance.
Hi, I’m
Qwentorrian Chambers
Jackson,NH
Summary
Overview
3
years of professional experience
Work History
Priority Health
Caregiver
01.2024 - Current
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Iqor
Customer Service Representative
01.2022 - 09.2023
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Participated in training programs to enhance product knowledge and customer service skills.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Woodland Care Center
CNA
04.2021 - 01.2022
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
Delta Technical College113 Marketridge Dr. Ridgeland, MS 39157
Associate of Science from Medical Assisting
11.2024
University Overview
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Patient Care
- Dependable and Responsible
- Basic Housekeeping
- Personal Hygiene Assistance
- Strong Ethics
Timeline
Caregiver
Priority Health
01.2024 - Current
Customer Service Representative
Iqor
01.2022 - 09.2023
CNA
Woodland Care Center
04.2021 - 01.2022
Delta Technical College
Associate of Science from Medical Assisting
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