Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Creasy

Horn Lake,MS

Summary

Hardworking Fulfillment Associate proficient in fluid loading, picking, stowing and packing items. Excellent time management, problem-solving and listening skills. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

FC Associate L1

Amazon Fulfillment Center MEM3
08.2022 - Current
  • Worked in multiple departments through out the warehouse meeting exceptional rates in every path. Such as CRETs processing, ILS, and warehouse deals, VRETs pick, pack, and stow.
  • Worked in VRETs problem solve where I fixed and organized problem items, totes, and pack orders.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Followed procedures at all times for personal and team safety.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Communicated with other departments to facilitate fulfillment activities and address issues to decrease problem solve issues by 15%.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Picked and packed order items.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Supervised and trained over 100 new staff in different position in my time as a learning ambassador.

Bakery Clerk & Cashier

Kroger Grocery Store
02.2022 - 08.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Delivered energetic responses to over 100 customers in-store and by telephone daily, going above and beyond to serve needs.
  • Managed efficient cash register operations.
  • Increased bakery sales by 30% do to high quality decorating and inventory freshness.

Prep Cook, Cashier, & Server

The Burger Shop
06.2020 - 02.2021
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry implementing (FIFO) First In, First out policy.
  • Addressed and resolved customer complaints to increase trust and satisfaction.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Served over 100 satisfied customers a day.

Scare Actor

Cedar Hill Farms
09.2018 - 10.2021
  • Seasonal Job worked for 2 months at a time for multiple years.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Applied special makeup to complement costume design for role in haunted woods entertainment event.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Worked collaboratively with other actors to perform scenes and convey stories.

Childcare Teacher

First Baptist Church Nesbit Child Care And PDO
02.2016 - 05.2022
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms or 20+ students by clearly outlining standards and reinforcing positive behaviors.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Increased student satisfaction 50% by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Helped new preschool children get used to classes by giving one-on-one support.

Education

Diploma of Pastry Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts
637 S. Broadway H. Boulder, CO 80305
05.2022

Associates of Arts -

Northwest Mississippi Community Collage
4975 Highway 51 N, Senatobia, MS 38668
05.2020

High School Diploma -

Desoto County Career Technology Center West
1005 Kuykendall Lane Horn Lake, Mississippi 38637
05.2017

High School Diploma -

Lake Cormorant High School
10201 Star Landing Rd. Lake Cormorant, MS 38637
03.2017

Skills

  • Fulfillment Processing
  • Material Handling
  • Order Picking
  • Stock Rotation
  • Warehouse Safety
  • Equipment Operation
  • Customer Service
  • Inventory Maintenance
  • Teamwork and Collaboration
  • Friendly and Courteous
  • Sorting and Organizing
  • Punctual and Reliable
  • Willing to Learn
  • Work Prioritization
  • Excellent Communication
  • Detail Oriented

Certification

  • CPR and First Aid Certified
  • EMR Certified
  • Guest Service Gold CGSP Certified
  • PIT License ex. 4/21/2026

Timeline

FC Associate L1

Amazon Fulfillment Center MEM3
08.2022 - Current

Bakery Clerk & Cashier

Kroger Grocery Store
02.2022 - 08.2022

Prep Cook, Cashier, & Server

The Burger Shop
06.2020 - 02.2021

Scare Actor

Cedar Hill Farms
09.2018 - 10.2021

Childcare Teacher

First Baptist Church Nesbit Child Care And PDO
02.2016 - 05.2022

Diploma of Pastry Arts - Culinary Arts

Auguste Escoffier School of Culinary Arts

Associates of Arts -

Northwest Mississippi Community Collage

High School Diploma -

Desoto County Career Technology Center West

High School Diploma -

Lake Cormorant High School

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