Empathetic Patient Access Representative known for high productivity and efficiency in task completion.
Specialize in patient registration, insurance verification, and appointment scheduling.
Overview
6
6
years of professional experience
Work History
Store Associate
MFA Oil Company
Columbia, US
08.2024 - 10.2024
Stocking
Mopping
Sweeping
Ringing Up Customers
Remote Housing Coordinator
Sedgwick
Atlanta , GA
08.2021 - 10.2022
Assisted with the development and implementation of housing policies and procedures.
Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
Inspected vacated units upon move-out for damage assessment purposes.
Assigns new claims to the appropriate claims handler.
Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
Remote Patient Access Representative
Margaritaville At Sea
Beach Mo, MO
06.2020 - 05.2021
Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Verified insurance coverage for services provided by the facility.
Greeted customers and provided exceptional customer service.
Driver/Operator
McDonald's
Columbia, US
09.2019 - 11.2019
Taking Orders And Handling Cash
Cashier
Casey's General Store
Columbia, US
07.2018 - 11.2019
Education
High school diploma or GED - Reading
Saint Louis job corp
St. Louis, MO
03.2019
Skills
Communication skills
Customer service
Computer skills
Microsoft Office
Microsoft Excel
Microsoft Word
Time management
Organizational skills
Good interpersonal
Phone etiquette
Patient intake
Scheduling appointments
Reception management
Patient follow-up
Personal Information
Work Permit: Authorized to work in the US for any employer