Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Qyauna Carter-Jones

Qyauna Carter-Jones

Houston,USA

Summary

Versatile administrative professional with expertise in healthcare practices, compliance standards, and operations. Skilled problem-solver and clear communicator with a positive demeanor. Possesses strong analytical, communication, and teamwork skills. Eager to contribute to team success, tackle new challenges, and advance organizational objectives with dedication and enthusiasm. Committed to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Detention Officer

Harris County Sheriff Office
10.2023 - Current
  • Supervising inmates to maintain order and safety
  • Maintaining accurate records and reports
  • Enforcing facility rules and regulations
  • Providing guidance and support to inmates

Assistant Teacher

Montessori School Of Sugar Land
01.2023 - 10.2023
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.

Medical Office Administrator

Navy Medical Center
07.2020 - 11.2022
  • Provide administrative support to government civilians.
  • Handle routine office work like typing documents, fax, copy, scan, and print.
  • Collaborate with doctors and nurses to help schedule and coordinate appointments.
  • Maintains operations by following policies and procedures.
  • Ensure to comply with the current healthcare laws and regulations.
  • Answer patients’ queries and ensure quality customer service.
  • Providing general office and administrative support.
  • Served as a liaison between patients and internal expert teams.
  • Assisted patients and prescribers through inbound/outbound phone calls or web support.

Dental Assistant Externship

UEI College
07.2022 - 09.2022
  • Perform inter-oral procedures as directed by the Dentist.
  • Operate dental X –ray equipment to take intra and extra – oral radiography.
  • Obtain and record related medical history of patient and route patient medical tests
  • Maintain dental equipment in a clean and operative condition.
  • Provide chair side assistance in general dentistry when required, anticipating dentist’s need for various instruments, materials, and services.
  • Experience in sterilization procedures, vital signs and impressions and models.
  • Ability to identify dental restorative and specialty instruments.
  • Pour and trim models from impressions, constructs custom impression trays.
  • Trained in charting procedure, preparing patients, and calling in prescriptions.
  • 180 Hours

Medical Office Administrator

Navy Medical Center
08.2018 - 07.2020
  • Greeted patients, visitors, and hospital staff, while provided accurate information to patients.
  • Ensured to respond in a friendly, courteous, and concerned manner.
  • Provided a wide range of administrative and clerical support services to DOD beneficiaries including; Active Duty, Reserve component, National Guard, Retired Service members, Family members, and other persons eligible for DOD healthcare at the location.
  • Maintained medical outpatient and inpatient charts and administrative records.
  • Oversaw scheduling, canceling, re-scheduling patient’s appointments and/or consults.
  • Followed the Military Treatment Facility (MTF) Standard Operating Procedures (SOPs) to provide administrative support services to the MTF.
  • Utilize the Composite Healthcare System (CHCS), the Armed Forces Health Longitudinal Technology Applications (AHLTA), and various other databases in support of patient care and to satisfy administrative requirements.

Education

Dental Assistant - Dental Assistant

UEI College
Chula Vista, CA
09.2022

Skills

  • Insurance verification
  • Patient records maintenance
  • HIPAA compliance
  • Medical office administration
  • Appointment scheduling
  • CPR
  • Data Evaluation
  • Customer Service
  • Effective Written and Verbal Communication
  • Flexibility and adaptability
  • Curriculum development
  • Data collection and analysis
  • De-escalation techniques
  • Record maintenance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Detention Officer

Harris County Sheriff Office
10.2023 - Current

Assistant Teacher

Montessori School Of Sugar Land
01.2023 - 10.2023

Dental Assistant Externship

UEI College
07.2022 - 09.2022

Medical Office Administrator

Navy Medical Center
07.2020 - 11.2022

Medical Office Administrator

Navy Medical Center
08.2018 - 07.2020

Dental Assistant - Dental Assistant

UEI College

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