Qyshia Hollins
Ocala,FL
Summary
Dynamic professional with extensive experience at Horizon Academy, excelling in individualized instruction and effective communication. Proven track record in implementing IEPs and collaborating with educators to enhance student success. Skilled in data collection and time management, ensuring compliance and fostering a supportive learning environment for students with disabilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ESE Paraprofessional
Horizon Academy
Ocala, FL
01.2025 - Current
- Provided one-on-one tutoring sessions for struggling learners using evidence-based instructional strategies.
- Facilitated communication between teachers, parents, and other professionals to ensure student success.
- Monitored student progress by collecting data related to academic performance and social development.
- Supported students with disabilities in the classroom by providing instruction, guidance, and assistance.
- Collaborated with other paraprofessionals in order to provide effective support services.
- Organized physical education classes and recreational activities for students with disabilities.
- Provided individualized instruction for students with special needs according to their IEPs.
- Assisted teachers in developing lesson plans that met the individual needs of each student with disabilities.
Senior Front Office Assistant
Orlando Health Obgyn
Leesburg, FL
09.2024 - 01.2025
- Managed multiple tasks simultaneously while maintaining accuracy of information provided.
- Prepared correspondence, memos, emails and other documents as requested by management.
- Compiled monthly financial reports for review by management.
- Monitored daily attendance records of employees assigned to the front office area.
- Answered incoming calls, redirected calls, and took messages as needed.
- Ensured compliance with all applicable laws and regulations pertaining to front office operations.
Senior Patient Account Representative
Credit Management Company
Pittsburgh, PA
05.2024 - 09.2024
- Investigated disputed charges and made appropriate adjustments as necessary.
- Reconciled accounts receivable balances on a monthly basis to ensure accuracy.
- Developed strategies for improving collection efforts while adhering to company policies.
- Assisted with month-end close activities such as reconciling accounts receivable balances.
- Analyzed financial data to identify trends or irregularities in accounts receivable.
- Processed credit card payments for customers who chose this method of payment.
Clinical Administrative Coordinator
OptumHealth
Minnetonka, MN
11.2022 - 02.2024
- Updated patient demographic information in EHR systems following each visit or procedure performed at the clinic.
- Assisted with the coordination of scheduling and maintaining patient appointments.
- Maintained a clean and organized work environment to ensure efficient workflow processes.
- Coordinated with insurance companies to ensure proper coverage of services provided by the clinic.
- Managed calendars for multiple clinicians by arranging necessary appointments or conferences.
- Developed training materials for new employees on procedures related to clinical operations.
Education
Certification - Medical Office Assistant
Ashworth College
Norcross, GA09-2018
High School Diploma -
Newnan High SChool
Newnan, GA05-2007
Bachelor of Arts - Dual Licensure Special Education And Elementary Ed
Western Governors University
Salt Lake City, UTSkills
- Individualized instruction
- Behavior management
- Data collection
- IEP implementation
- Collaboration with educators
- Effective communication
- Student assessment
- Time management
- Recreational activity planning
- Data entry
- Appointment scheduling
- Calendar management
- Recordkeeping
- Compliance management
Certification
- Paraprofessional Certification Passing Score of 471 (Available Upon Request)
- Medical Office Assistant with Honor Certification
- High School Diploma 2007
- Seizure Training for School Personnel 12/2024
- Playground Supervision
- HIPPA
- FERPA
- Ethics and Boundaries for School Employees
- Child Abuse
References
References available upon request.
Timeline
ESE Paraprofessional
Horizon Academy
01.2025 - Current
Senior Front Office Assistant
Orlando Health Obgyn
09.2024 - 01.2025
Senior Patient Account Representative
Credit Management Company
05.2024 - 09.2024
Clinical Administrative Coordinator
OptumHealth
11.2022 - 02.2024
Certification - Medical Office Assistant
Ashworth College
High School Diploma -
Newnan High SChool
Bachelor of Arts - Dual Licensure Special Education And Elementary Ed
Western Governors University