Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rafael Desquitado Jr

Chula Vista,CA

Summary

Highly motivated and dedicated customer service professional with over 10 years of experience in a variety of industries. Skilled in providing exceptional customer support and resolving inquiries and issues in a timely and efficient manner. Proven ability to build strong relationships with clients, ensuring customer satisfaction and loyalty. Excellent communication and problem-solving skills, with a strong attention to detail. Committed to delivering top-notch service, going above and beyond to exceed expectations. Adept at working in fast-paced environments while maintaining a positive and professional demeanor. Seeking to leverage my expertise and contribute to a customer-centric organization.

Capable Replenishment Team Member effective at keeping merchandise moving from trucks, to storage and on to sales floor smoothly. Dedicated to efficiency and adept at multitasking.

Overview

27
27
years of professional experience

Work History

Replenishment

Michael's
04.2013 - Current
  • Monitored inventory levels and determined replenishment needs to ensure product availability using Seuic handheld devices.
  • Conducted regular audits of stocks and merchandise to identify discrepancies and maintain accurate inventory records.
  • Implemented efficient restocking processes, resulting in improved inventory management and reduced out-of-stock situations.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Developed strong product knowledge to effectively assist customers with their questions and provide accurate information.
  • Collaborated with cross-functional teams to resolve complex customer problems and escalate issues when necessary.

Warehouse Associate

Viejas
09.1998 - 04.2008
  • Experienced in daily inventory management, accurately counting and managing stock levels.
  • Proficient in operating forklifts and other heavy machinery, ensuring safe loading and unloading of materials.
  • Skilled in organizing and maintaining warehouse space to optimize efficiency and accessibility.
  • Knowledgeable in using inventory software to track and document incoming and outgoing shipments.
  • Strong attention to detail, consistently inspecting products for quality and resolving any discrepancies or damages.

Education

High School -

Monte Vista
01.1995

Graphic Design - undefined

Art Institute of San Diego at Mission Valley

General Education - undefined

Grossmont College at La Mesa

Skills

  • Stock level oversight

  • Merchandise inventory refresh

  • Inventory replenishment

  • Point of sale operation

  • Theft reduction strategies

  • Online orders preparation

  • Collaborative teamwork

  • Loyalty program promotion

  • Multitasking and organization

  • Product recommendations

  • Inventory restocking

  • Inventory management

Timeline

Replenishment

Michael's
04.2013 - Current

Warehouse Associate

Viejas
09.1998 - 04.2008

Graphic Design - undefined

Art Institute of San Diego at Mission Valley

General Education - undefined

Grossmont College at La Mesa

High School -

Monte Vista