Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

R L

Perrysburg,United States

Summary

Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

10
10
years of professional experience

Work History

AT&T Sales Manager/Representative

AT&T
Toledo, OH
09.2021 - 01.2024
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.

Warehouse Worker

Maumee Supply
10.2019 - 09.2021
  • Received and processed warehouse orders using handheld scanner
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Operated forklifts to transfer inventory to and from target destinations
  • Verified quantities and inspected inventory for defects to reconcile deliveries with invoices
  • Assisted with set up of tables, chairs and other equipment for community and employee events
  • Continually trained and coached new employees to increase production
  • Used pallet jacks and forklifts to load and unload freight from flatbed trailers
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.

Remodeling Crew Member

Meijer
01.2019 - 10.2019
  • Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan
  • Read and interpreted all blueprints and schematics for projects
  • Helped customers complete purchases, locate items and join reward programs
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Informed customers of current store promotions to encourage additional sales purchases
  • Used POS system to process sales, returns, online orders and gift card activations
  • Folded and arranged merchandise in attractive displays to drive sales.

Sales Associate

Gamestop
08.2018 - 01.2019
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to effectively build rapport and lasting relationships
  • Helped customers locate products and checked store system for merchandise at other sites
  • Processed product returns and assisted customers with other selections
  • Provided positive first impressions to welcome existing, new and potential customers
  • Maintained records related to sales, returns and inventory availability
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Completed orders and organized product deliveries to meet customer timetables
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Solved customer challenges by offering relevant products and services
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
  • Increased sales by offering advice on purchases and promoting additional products.

Sales Representative

Metro PCS
03.2016 - 09.2017
  • Attended advanced training sessions and conferences to increase product knowledge and productivity
  • Created and executed reorganization plan, training and development programs and implemented process improvements
  • Increased sales by offering advice on purchases and promoting additional products
  • Helped customers complete purchases, locate items and join reward programs
  • Supported loss prevention goals by monitoring shopper behavior
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
  • Helped customers manage large purchases by collecting items from shelves and storage locations
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Assisted customers by answering questions and fulfilling requests
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention
  • Folded and arranged merchandise in attractive displays to drive sales
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Welcomed customers and provided assistance in locating and purchasing products
  • Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.

Warehouse Worker

Tru Blu Logistics
04.2014 - 03.2016
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Performed general housekeeping and cleaning tasks
  • Wrapped pallets in shrink wrap prior to loading
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations
  • Updated daily logs with regular shift activities and incident details
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

No Degree: Early Childhood Education -

Owens Community College

Skills

  • Loading and unloading
  • Scheduling
  • Shipping and Receiving
  • Forklift Operation
  • Math
  • Operations Support

Additional Information

I Stream to a audience 4 nights a week as i play video games, on 2 platforms, Twitch and Youtube.

Timeline

AT&T Sales Manager/Representative

AT&T
09.2021 - 01.2024

Warehouse Worker

Maumee Supply
10.2019 - 09.2021

Remodeling Crew Member

Meijer
01.2019 - 10.2019

Sales Associate

Gamestop
08.2018 - 01.2019

Sales Representative

Metro PCS
03.2016 - 09.2017

Warehouse Worker

Tru Blu Logistics
04.2014 - 03.2016

No Degree: Early Childhood Education -

Owens Community College
R L