R L
Perrysburg,United States
Summary
Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.
Overview
10
10
years of professional experience
Work History
AT&T Sales Manager/Representative
AT&T
Toledo, OH
09.2021 - 01.2024
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Warehouse Worker
Maumee Supply
10.2019 - 09.2021
- Received and processed warehouse orders using handheld scanner
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Operated forklifts to transfer inventory to and from target destinations
- Verified quantities and inspected inventory for defects to reconcile deliveries with invoices
- Assisted with set up of tables, chairs and other equipment for community and employee events
- Continually trained and coached new employees to increase production
- Used pallet jacks and forklifts to load and unload freight from flatbed trailers
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Remodeling Crew Member
Meijer
01.2019 - 10.2019
- Followed maintenance schedules and completed repairs efficiently to increase equipment lifespan
- Read and interpreted all blueprints and schematics for projects
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Informed customers of current store promotions to encourage additional sales purchases
- Used POS system to process sales, returns, online orders and gift card activations
- Folded and arranged merchandise in attractive displays to drive sales.
Sales Associate
Gamestop
08.2018 - 01.2019
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to effectively build rapport and lasting relationships
- Helped customers locate products and checked store system for merchandise at other sites
- Processed product returns and assisted customers with other selections
- Provided positive first impressions to welcome existing, new and potential customers
- Maintained records related to sales, returns and inventory availability
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Completed orders and organized product deliveries to meet customer timetables
- Maintained customer satisfaction with quick and professional handling of product returns
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Solved customer challenges by offering relevant products and services
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Increased sales by offering advice on purchases and promoting additional products.
Sales Representative
Metro PCS
03.2016 - 09.2017
- Attended advanced training sessions and conferences to increase product knowledge and productivity
- Created and executed reorganization plan, training and development programs and implemented process improvements
- Increased sales by offering advice on purchases and promoting additional products
- Helped customers complete purchases, locate items and join reward programs
- Supported loss prevention goals by monitoring shopper behavior
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Assisted customers by answering questions and fulfilling requests
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Folded and arranged merchandise in attractive displays to drive sales
- Maintained customer satisfaction with quick and professional handling of product returns
- Welcomed customers and provided assistance in locating and purchasing products
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Warehouse Worker
Tru Blu Logistics
04.2014 - 03.2016
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Recorded information, shortages and discrepancies to keep records current and accurate
- Performed general housekeeping and cleaning tasks
- Wrapped pallets in shrink wrap prior to loading
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Updated daily logs with regular shift activities and incident details
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Education
No Degree: Early Childhood Education -
Owens Community College
Skills
- Loading and unloading
- Scheduling
- Shipping and Receiving
- Forklift Operation
- Math
- Operations Support
Additional Information
I Stream to a audience 4 nights a week as i play video games, on 2 platforms, Twitch and Youtube.
Timeline
AT&T Sales Manager/Representative
AT&T
09.2021 - 01.2024
Warehouse Worker
Maumee Supply
10.2019 - 09.2021
Remodeling Crew Member
Meijer
01.2019 - 10.2019
Sales Associate
Gamestop
08.2018 - 01.2019
Sales Representative
Metro PCS
03.2016 - 09.2017
Warehouse Worker
Tru Blu Logistics
04.2014 - 03.2016
No Degree: Early Childhood Education -
Owens Community College