Roxana Solis
Meriden,USA
Summary
Highly professional and well-organized individual dedicated to consistently delivering high-quality results. Strong ability to quickly learn and adapt, thriving in dynamic environments and excelling at providing excellent customer service. Versatile in handling various tasks and responsibilities, ensuring optimal performance.
Overview
6
6
years of professional experience
Work History
Secretary II
Meriden Board Of Education
08.2024 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
MOBILE PHLEBOTOMIST
American Red Cross
04.2023 - 10.2023
- Organized daily work based on collection priority.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
ESOL TUTOR
Meriden Board Of Education
01.2022 - 04.2023
- Implemented differentiated instruction techniques, ensuring all students received personalized attention according to their language proficiency levels.
- Enhanced student comprehension by incorporating interactive activities and visual aids during ESOL lessons.
- Monitored student progress and provided feedback and support.
STUDENT SUPPORT TUTOR
Meriden Board Of Education
10.2021 - 01.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Encouraged students to set and achieve personal academic goals, leading to sense of accomplishment and increased motivation.
- Created positive and encouraging learning environment to foster love for learning among students.
HOSTESS/SERVER
Castello Of Niantic
10.2019 - 03.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
TEACHER ASSISTANT
YMCA
03.2019 - 03.2020
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Maintained safety and security by overseeing students in recess environments.
Education
BACHELOR'S IN EARLY CHILDHOOD EDUCATION -
Tunxis Community College
Farmington, CT2027
High School Diploma -
Orville H. Platt High School
Meriden, CT06.2017
Skills
- Teamwork
- Bilingual
- Adaptability
- Interpersonal Skills
- Customer Service
- Organization
Timeline
Secretary II
Meriden Board Of Education
08.2024 - Current
MOBILE PHLEBOTOMIST
American Red Cross
04.2023 - 10.2023
ESOL TUTOR
Meriden Board Of Education
01.2022 - 04.2023
STUDENT SUPPORT TUTOR
Meriden Board Of Education
10.2021 - 01.2022
HOSTESS/SERVER
Castello Of Niantic
10.2019 - 03.2021
TEACHER ASSISTANT
YMCA
03.2019 - 03.2020
BACHELOR'S IN EARLY CHILDHOOD EDUCATION -
Tunxis Community College
High School Diploma -
Orville H. Platt High School
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