Raaya Ferdous
Wellesley Hills,MA
Summary
Technology-inclined professional possesses strong administrative capabilities with an enthusiastic customer-oriented attitude. Experienced in providing creative and dedicated strategies in the workplace and implementing technical solutions accordingly. Adept at planning work schedules, maintaining a can-do disposition and collaborating with supervisors to ensure effective customer service.
Overview
1
1
year of professional experience
Work History
Events Scheduler
Wellesley Events Office
Wellesley, MA
02.2024 - Current
- Proficient at operating 25Live to efficiently manage complex schedules and coordinate resources across different departments
- Consistently monitoring changes in availability and resources for scheduled events and adjust accordingly
- Proficiently compose and send personalized and professional email correspondences to clients
Student Tour Guide
Davis Museum At Wellesley College
Wellesley, MA
02.2024 - Current
- Facilitate interactive learning experiences designed to engage children and adults alike
- Explain the significance of artifacts to enhance visitor understanding
- Organize regular group tours with schools, organizations, or other groups
- Monitor visitors during their tour to ensure safety regulations were followed
Event Producer
Imperial College London
London, UK
01.2023 - 07.2023
- Operated multimedia platforms and software accurately (e.g Word, PowerPoint and Adobe)
- Skilled at directing large crowds and managing flows efficiently during peak festival hours
- Thrived in demanding and flexible work environments effectively with quick skill retention
- Developed creative themes for major festivals and created related activities to engage attendees.
Museum Tour Guide
Migration Museum
London, UK
10.2022 - 03.2023
- In-depth knowledge of 8 museum exhibits, with ability to provide detailed information/instruction of operation to visitors
- Established rapport with visitors and addressed their questions and concerns professionally
- Effective time management skills to adhere to tour schedules and accommodate visitor needs for multiple events
- Proficient experience in stock management and merchandise sales
Education
Bachelor of Science - Psychology/Anthropology
Wellesley College
Wellesley Hills, MASkills
- Time management
- Flexible and Adaptable
- Administrative support
- Computer Literacy
- Scheduling
- Problem-Solving
Accomplishments
- Sutton Trust UK-US Fulbright Scholar
- Diana Award Winner
Timeline
Events Scheduler
Wellesley Events Office
02.2024 - Current
Student Tour Guide
Davis Museum At Wellesley College
02.2024 - Current
Event Producer
Imperial College London
01.2023 - 07.2023
Museum Tour Guide
Migration Museum
10.2022 - 03.2023
Bachelor of Science - Psychology/Anthropology
Wellesley College
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