RABIA BASRI

Branch Banking Intern Supply Chain Intern

Meezan Bank Ltd | Karachi, Pakistan
March 2024 – August 2024

• Assisted customers with account-related inquiries and daily banking operations.
• Supported transaction processing and maintained compliance with Islamic banking principles.
• Promoted banking products and services to enhance customer engagement.
• Collaborated with branch staff to improve service efficiency and customer satisfaction.
• Gained hands-on experience in Shariah-compliant banking and financial services.
• Strengthened communication, interpersonal, and administrative skills.

Tranzum Courier Service (TCS Pvt. Ltd.) | Karachi, Pakistan

26JULY -26SEPTEMBER

• Monitored and tracked shipments to ensure timely deliveries.
• Assisted in inventory management, procurement, and vendor coordination.
• Analyzed supply chain data to optimize delivery schedules and reduce delays.
• Supported warehouse operations and participated in process improvement initiatives.
• Gained practical experience in logistics and supply chain management.
• Developed analytical, problem-solving, and coordination skills.
• Managed complaints with calm, clear communication and problem-solving.
• Achieved service time and quality targets.
• Maintained clean, safe working environments to eliminate accident risks.
• Collaborated with team members to achieve target results.
• Handled customer concerns and escalated major issues to supervisor.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.