Rabyan Khan
Rancho Cucamonga,CA
Summary
Dynamic bilingual professional with over 7 years of diverse experience in management, payroll, sales, retail, and business operations. Proven expertise in project management, team leadership, and financial oversight, complemented by proficiency in QuickBooks, Magento, and Microsoft/Google productivity tools. Exceptional ability to thrive in high-pressure environments while consistently delivering strong results in both collaborative and independent settings. Committed to driving organizational success through strategic planning and effective team collaboration.
Overview
11
11
years of professional experience
Work History
General Manager
Easywholesale
01.2022 - Current
- - Directed day-to-day business operations, including employee and inventory management.
- - Oversaw online customer service, shipping, and transactions.
- - Managed financial operations, including QuickBooks, bank deposits, and reporting.
- - Handled Magento platform for online sales and order fulfillment.
- Directed operational strategies to enhance supply chain efficiency and reduce costs.
- Implemented performance metrics to evaluate and optimize warehouse operations.
- Developed training programs to enhance team skills and boost productivity.
- Oversaw budgeting processes, ensuring alignment with organizational goals and resource allocation.
- Led initiatives for process improvements, resulting in streamlined workflows and enhanced service delivery.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General/Project Manager
Global Vapes
02.2025 - 10.2025
- - Established and launched new business operations in Austin and Central America.
- - Managed full business operations including accounts, expenses, and staffing.
- - Oversaw sales expansion strategies, business meetings, and international business trips.
- - Utilized QuickBooks, Magento, and Google Sheets to manage finances and sales.
- Led cross-functional teams to ensure timely project delivery and resource allocation.
- Developed and implemented project management frameworks to enhance operational efficiency.
- Analyzed project requirements and coordinated with stakeholders for successful execution.
- Optimized project workflows by identifying bottlenecks and recommending improvements.
- Conducted risk assessments to mitigate potential issues impacting project timelines.
- Facilitated stakeholder meetings to communicate progress, gather feedback, and adjust strategies accordingly.
Payroll & Account Manager
BoltCBD
01.2021 - 01.2022
- - Supervised HR functions including hiring, interviewing, and payroll (ADP).
- - Managed company accounts, expenses, and business operations.
- - Utilized QuickBooks for accounting and reporting.
- - Oversaw project management and employee performance.
- Managed payroll processing for diverse employee groups, ensuring compliance with regulations and accuracy in disbursements.
- Reconciled payroll accounts regularly, identifying discrepancies and taking corrective action to ensure balanced financial records.
- Optimized payroll processes through continuous review and analysis of procedures, recommending improvements where necessary.
Chef/Manager
BurgerIM
01.2020 - 01.2021
- - Led restaurant operations including kitchen management and customer service.
- - Managed inventory, employee schedules, and customer complaints.
- - Ensured compliance with food safety and handling standards.
- Oversaw inventory management, optimizing stock levels and reducing waste through effective ordering practices.
- Developed and implemented standard operating procedures to enhance food safety and compliance.
- Analyzed customer feedback to refine menu offerings and elevate dining experiences.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
Returns Auditor
QVC
01.2018 - 01.2020
- - Processed returns and refunds while ensuring quality control.
- - Delivered phone-based customer service and handled customer complaints.
- - Maintained accuracy in records and refund transactions.
- Streamlined audit processes, resulting in improved accuracy and reduced turnaround times.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
Assistant Manager
GUESS
01.2016 - 01.2018
- - Supervised staff, created schedules, and managed inventory.
- - Handled cash deposits, employee relations, and sales strategies.
- - Improved overall sales performance and customer satisfaction.
- Led team in meeting sales targets through effective merchandising and promotional strategies.
- Oversaw daily operations, ensuring compliance with company policies and procedures while optimizing workflow efficiencies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Associate
Toys"R"Us
01.2015 - 01.2016
- - Assisted customers with purchases and product inquiries.
- - Handled cash transactions and inventory organization.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Associates - Computer Information Systems
Norco College
Norco, CA01.2021
High School Diploma - undefined
Lake Elsinore High School
Lake Elsinore, CA01.2018
Skills
- Microsoft Excel, Word, PowerPoint, Google Sheets
- QuickBooks & ADP Payroll
- Magento & Online Order Management
- Payroll & Expense Management
- Employee & Project Management
- Customer Service & Sales Strategy
- Bilingual Communication
- Strong Leadership & Team Collaboration
- Leadership and team building
- Operations management
- Team player
- Time management
- Effective leader
- Efficient multi-tasker
- Team leadership
- Staff management
- Customer relations
- Relationship building
- Staff training
- Inventory control
- Staff supervision
- Administrative skills
- Schedule management
- Labor cost controls
- Performance improvement
- Employee development
- Account management
Timeline
General/Project Manager
Global Vapes
02.2025 - 10.2025
General Manager
Easywholesale
01.2022 - Current
Payroll & Account Manager
BoltCBD
01.2021 - 01.2022
Chef/Manager
BurgerIM
01.2020 - 01.2021
Returns Auditor
QVC
01.2018 - 01.2020
Assistant Manager
GUESS
01.2016 - 01.2018
Sales Associate
Toys"R"Us
01.2015 - 01.2016
High School Diploma - undefined
Lake Elsinore High School
Associates - Computer Information Systems
Norco College
Additional Information
- Bilingual: [Specify Languages Here, e.g., English & Spanish]
- Excellent under pressure, adaptable in both team and independent roles.
- 5+ years of sales and retail experience with strong management background.