Rafael Arriaga
College Station,TX
Summary
Flexible hard worker ready to learn and contribute to team success. Motivated and recognized for strong critical thinking and problem-solving abilities coupled with successful 10-year track record in industry. Dedicated to offering innovative solutions to eliminate legacy issues and elevate performance metrics. Diligent creator of innovative workflows and exceptional final products. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Plumber
(TD Industries, Regency, REC Industries)
College Station, TX
07.2017 - Current
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Located and repaired leaks in water supply lines.
- Cut and fit pipes to established measurements.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Followed relevant codes, regulations and safety techniques.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Assembled and installed metal and nonmetal valves, pipe fittings and pipes.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Tested piping systems with water and air pressure to maintain balance and accuracy.
- Used power tools to create assemblies and sub-assemblies.
- Identified and located required tools prior to starting each project.
- Cut and beveled piping using cutting torches, saws and threading machines.
- Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
- Assisted with troubleshooting and used alternative methods in emergency situations.
- Studied building plans and other materials to determine work aids required and proper installation sequences.
- Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
- Recommended measures to improve maintenance methods and equipment performance.
- Completed walk-throughs of completed systems to verify code adherence.
- Prepared project bids and gathered parts, labor and equipment needed for projects.
- Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.
- Supervised staff and evaluated work performance.
- Taught new employees machine operation techniques and important business procedures.
Smelter Operator
BASF - ECMS
Caldwell, TX
06.2023 - 10.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Collaborated with others to discuss new opportunities.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
Power Lines Supervisor
City of Veracruz
Veracruz, Veracruz, MEX
11.2015 - 07.2017
- Built strong operational teams to meet process and production demands.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Addressed customer concerns with suitable solutions.
- Managed scheduling, training and inventory control.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Responded to information requests from superiors, providing specific documentation.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Conducted employee observations and documented findings.
- Enforced federal, state, local and company rules for safety and operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Presented performance and productivity reports to supervisors.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Supported accident investigations and prepared related paperwork.
- Tracked and replenished inventory to maintain par levels.
- Collaborated with team leaders on quality audits.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Planned delivery routing, team workflows and promotional initiatives.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Controlled departmental facilities use and approved requests for repairs or improvements.
Education
Some College (No Degree) - Mechatronic Engineering
Universidad Del Valle De Mexico (UVM)
MexicoSkills
- Fully Bilingual (Spanish-English)
- Verbal and Written Communication
- Knowledge About Safety Protocols
- ISO Drawing Interpretation
- Basic and Advance Math Aptitude
- Quality Production
- Conflict Resolution
- Detail Oriented
- Blueprint Reading
- Problem-Solving
- MS Office Proficient
- Hand and Power Tool Operation
- Team Building
- Equipment Maintenance
- Team Collaboration
- Equipment Inspection
- Reporting and Documentation
- Quality Control
- ANSI, ASME and PFI Codes Knowledge
- Decision Making
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Smelter Operator
BASF - ECMS
06.2023 - 10.2023
Plumber
(TD Industries, Regency, REC Industries)
07.2017 - Current
Power Lines Supervisor
City of Veracruz
11.2015 - 07.2017
Some College (No Degree) - Mechatronic Engineering
Universidad Del Valle De Mexico (UVM)
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