RACAROLYN STEVENSON
Healthcare Operations Coordinator
Kissimmee,FL
Summary
Healthcare professional with over 25 years of experience in regulated clinical environments, specializing in chronic disease care and healthcare operations. Recognized for reliability, strong documentation accuracy, and effective workflow organization in fast-paced settings. Possesses hands-on experience in patient coordination, compliance, and interdisciplinary collaboration, complemented by a Bachelor of Science in Health Science. Aiming to leverage expertise in healthcare operations, care coordination, or leadership roles to enhance processes and improve patient outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administrative Assistant & Certified Clinical Hemodialysis Technician
DaVita Inc.
12.2018 - Current
- Managed time efficiently to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information, and provided solutions to problems.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Dialysis Experience
Multiple Organizations
01.1998 - 12.2018
- Facilitated direct patient care in outpatient clinics, observing and logging conditions
- Clarified treatment plans for patients to ensure understanding and support compliance.
- Managed compliance with healthcare regulations to safeguard quality standards.
- Supported training initiatives for new staff, enhancing overall team performance and service delivery.
- Tackled problems quickly to maintain elevated customer satisfaction
- Coordinated efforts with a range of colleagues to fulfill targets.
- Delivered forward-thinking ideas and solutions to boost team effectiveness and achievements.
- Leveraged analytical skills to tackle challenging problems and achieve successful outcomes. Prioritized team performance enhancement, driving substantial business growth. Implemented solutions that addressed critical challenges while promoting effectiveness. Maintained focus on achieving high-impact results through teamwork and collaboration.
- Embraced and utilized new technology and software applications rapidly
Education
Bachelor of Science - Health Science
Keiser University
Jacksonville, FL07-2025
Associate of Arts - General Studies
Keiser University
Tallahassee, FL07-2018
Associate of Science - Medical Assisting
Keiser University
Tallahassee, FL07-1998
Skills
- Patient assistance organization
- Healthcare program coordination
- Healthcare information management
- Oversight of regulations
- Skilled in documentation processes
- Patient support
- Efficiency improvement
- Interdepartmental collaboration
- Quality control and safety oversight
- Organization
- Excellent communication
- Strategic issue analysis
- Relationship management
- Problem-solving
- Customer relations
- Data management
- Conflict resolution
- Data entry
- Active listening
- Attention to detail
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant & Certified Clinical Hemodialysis Technician
DaVita Inc.
12.2018 - Current
Dialysis Experience
Multiple Organizations
01.1998 - 12.2018
Associate of Science - Medical Assisting
Keiser University
Bachelor of Science - Health Science
Keiser University
Associate of Arts - General Studies
Keiser University