Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTOPHER BROWN

Canton,GA

Summary

Accomplished automotive technician with expertise in diagnosing and repairing complex vehicle issues at multiple automotive franchises. Proven problem solver and team player, enhancing customer satisfaction and process efficiency. Skilled in using diagnostic tools and improving workflow, recognized for boosting CSI scores and preferred for high-profile fleet repairs.

Overview

28
28
years of professional experience

Work History

WORLD CLASS GM TECHNICIAN

CLASSIC CADILLAC
08.2023 - Current

Diagnose and repair vehicles with advanced issues. Interact with customers for improved CSI scores and understanding of vehicle operation. Triage vehicles with other technicians to resolve customer concerns.

CHRYSLER AUTOMOTIVE TECHNICIAN

SHOTTENKIRK DODGE JEEP CHRYSLER
04.2023 - 07.2023
  • Diagnosed and repaired vehicle systems, ensuring optimal performance and reliability.
  • Performed routine maintenance services, enhancing vehicle longevity and customer satisfaction.
  • Utilized diagnostic tools to identify issues quickly, streamlining repair processes.
  • Collaborated with team members to improve workflow efficiency and service turnaround times.

CERTIFIED HONDA TECHNICIAN

Hennessy Honda of Woodstock
01.2023 - 04.2023
  • Operated and maintained diagnostic equipment to ensure optimal performance and accuracy.
  • Troubleshot technical issues, providing timely solutions to minimize downtime.
  • Collaborated with engineering teams to improve product quality and reliability.
  • Conducted routine inspections, identifying areas for process improvement and efficiency gains.

WORLD CLASS GM TECHNICIAN

Carl Black Buick GMC Roswell
05.1997 - 03.2023

Diagnose and repair vehicles with advanced issues. Interact with customers for improved CSI scores and understanding of vehicle operation. Preferred technician for repairs on Sandy Springs police fleet and truck lift installations.

Education

WORLD CLASS GM TECHNICIAN - AUTOMOTIVE REPAIR

GENERAL MOTORS TRAINING CENTER
ALPHARETTA, GA
01-2019

Skills

  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Verbal and written communication
  • Motivation
  • Process improvements
  • Deadline oriented

Timeline

WORLD CLASS GM TECHNICIAN

CLASSIC CADILLAC
08.2023 - Current

CHRYSLER AUTOMOTIVE TECHNICIAN

SHOTTENKIRK DODGE JEEP CHRYSLER
04.2023 - 07.2023

CERTIFIED HONDA TECHNICIAN

Hennessy Honda of Woodstock
01.2023 - 04.2023

WORLD CLASS GM TECHNICIAN

Carl Black Buick GMC Roswell
05.1997 - 03.2023

WORLD CLASS GM TECHNICIAN - AUTOMOTIVE REPAIR

GENERAL MOTORS TRAINING CENTER