Rachael Arruda

• Manage two departments: Beer, wine, and spirits and cheese department
• Customer Service: Provides exceptional customer service, addressing concerns promptly and professionally. Research and resolve customer suggestions, questions, getting back to them in a timely manner.
• Food safety certified
• Cross train employees to help assist in both departments as well as other areas in the store.
• Planning and ordering for weekly sales and day to day operations.
• Write weekly schedules for staff making sure there is enough day to day coverage and staying within a budget.
• Keep a close working relationship with staff, working closely with my department buyers and staying involved with buying decisions.
• Work with sales reps, staying up to date with cost of goods, updating and adjusting retail pricing where needed.
• Attend manager meetings. Plan and collaborate to increase store growth. Go over budgets and targets.
• Involved in quarterly inventory. Maintains inventory, tracking sales to purchases daily
• Coach and mentor employees
• Demonstrate effective leadership, collaboration and skills to drive team to successful project completion. Coach team to help set them up to become future leaders. Educate team on work priorities while empowering employees to self organize and make informed decisions.
• Complete task by deadlines given
• Complete employee performance reviews, giving constructive feedback, identifying areas to help employees grow.

• Customer Service
• Wrote a daily order
• Break down and work loads
• Work with co-workers to keep produce well stocked, organized, and attractive for customer's.
• Maintain awareness of current ads, promotions, holidays, and events to give customer's fully stocked, fresh and appealing items.
• Helped with inventory on a monthly basis. Was responsible for counting and having an accurate inventory count.
• Operated tow motors and hand jacks
• Knowledgeable on how to tie cardboard bales

• Customer Service
• Detailed and faced department
• Distressed expired product
• Wrote orders
• Broke down loads and stocked department
• Changed displays as needed to merchandise for current ad items
• Kept department maintained for day to day operartions

Was promoted to Head Clerk in October 2011 to the Vallejo Ca store. August 2014 went to the American Canyon Safeway to fill the position needed there. June 2017 went to the Vacaville Safeway to fill the position needed there.

• Customer Service: addressed concerns promptly and professionally
• Closing Manager
• Handled employee and customer needs, sick calls, filled needed shifts, maintained store needs for day to day operations.
• Cashier
• Responsible for changing weekly marketing ad displays, creating visually appealing arrangements to encourage sales. Ordered product to fill these displays.
• Making sure store was ready and presentable for morning operations.
• When needed helped in other departments, file maintenance, receiving, etc.
• Helped count for store inventories
• On occasion was in charge to open and run store operations in a managers absence.

Was promoted to Deli Manager in 2008. The position was needed in American Canyon Ca. In 2009 I managed the Benicia Safeway deli and then in 2010 was needed to manage the Vacaville store deli.

• Customer Service
• Food safety certified
• Wrote department schedules
• Wrote daily orders
• Responsible for weekly price changes
• Did monthly department inventory
• Managed a team to keep department stocked, faced, ready to go foods fresh and appealing.
• Delegated task
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Started at Safeway as a assistant Deli Manager and was promoted to a Deli Manager in 2008.