Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Rachael Balagso

Lahaina,HI

Summary

Dynamic and personable professional with strong communication skills and a proven ability to build positive relationships with both customers and colleagues. Detail-oriented team player with excellent organizational abilities, adept at managing multiple projects simultaneously with precision. Charismatic personality with an open mind who's ready to tackle challenge or task.

Overview

6
6
years of professional experience

Work History

Restaurant Busser

Leilani's On The Beach
Lahaina, HI
05.2021 - Current
  • Assisted servers in managing their sections effectively, providing timely water refills, and any other additional customer requests.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Assisted with heavy lifting, maneuvering, and ice tray refilling to ensure seamless bar operations.

Graduate Coaching Assistant

University of Saint Katherine
San Marcos, California
07.2023 - 05.2024
  • Assisted with the preparation of game plans, practice plans, and strategies.
  • Helped athletes develop mental toughness through motivation techniques such as goal setting and visualization exercises.
  • Encouraged players to work hard while maintaining a fun atmosphere at practice sessions.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Proficient in engaging in tough conversations to foster team growth and improvement.

Restaurant Hostess

Leilani's On The Beach
Lahaina, HI
07.2021 - 07.2022
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Front Desk Receptionist

Serenity Spa & Wellness
Lahaina, HI
07.2018 - 08.2019
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Education

Bachelor of Science - KInesiology

University of Saint Katherine
San Marcos, CA
05.2024

Associate of Arts - Business

Edmonds Community College
Lynnwood, WA
05-2020

High School Diploma -

Lahainaluna High School
Lahaina, HI
05.2018

Skills

  • Excellent Teamwork
  • Multitasking Abilities
  • Heavy Lifting
  • Attention to Detail
  • Effective Communicator
  • Positive Attitude
  • Adaptability
  • Customer Service
  • Active Listener

Affiliations

Volunteer Photographer: High school / Community sports photographer

Volunteer Head Coach: 4-10 year old basketball league (summer & spring)

References

References available upon request.

Timeline

Graduate Coaching Assistant

University of Saint Katherine
07.2023 - 05.2024

Restaurant Hostess

Leilani's On The Beach
07.2021 - 07.2022

Restaurant Busser

Leilani's On The Beach
05.2021 - Current

Front Desk Receptionist

Serenity Spa & Wellness
07.2018 - 08.2019

Bachelor of Science - KInesiology

University of Saint Katherine

Associate of Arts - Business

Edmonds Community College

High School Diploma -

Lahainaluna High School

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Rachael Balagso