Rachael Barnett
Certified Fitness Trainer
San Diego,CA
Summary
Seasoned in guiding and managing teams in the dynamic restaurant landscape for over 8 years, I am actively steering my career compass towards the health and fitness sector. Passionate, driven, and motivated to forge a lasting impact, I am fervently pursuing full-time opportunities within Personal Training to integrate leadership skills into this vibrant field."
Overview
8
8
years of professional experience
Work History
Membership & Sales Representative
All My Cryo
San diego , CA
12.2023 - Current
- Promote and sell high end face/body treatments as well as memberships and packages.
- Oversee high traffic reception area.
- Assist customers with all modalities (Cryotherapy, Localized Cryo, Compression, Body Treatments, Infrared Sauna Pod)
- Thorough knowledge of all modalities to provide detailed explanation of their benefits
- Perform TShock Face & Body treatments.
- Schedule customers and provide support, follow up calls, and confirmation calls.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Refugee Food & Beverage Liason
Liberty Services
09.2023 - Current
- Trained new staff members on company policies and procedures.
- Collaborated with supervisor and coworkers to discuss logistics and maintain smooth operations.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Manager
Naked Café
06.2022 - 07.2023
- Managed and maintained busiest sections while ensuring 100% guest enjoyment and satisfaction
- Accomplished multiple tasks within established timeframes
- In depth knowledge of TOAST and troubleshooting POS technology when needed
- Responsible for end of day accounting, running labor and sales reports, recording server tips, and conducting tip outs
- Monitored all areas thoroughly, helping both front and back of house during peak hours to maintain high-quality customer experiences
- Trained new servers and familiarize new employees with company culture and menu
- Developed and maintained relationships with customers and suppliers through account development
- Managed and motivated employees to be productive and engaged in work
Administrative Assistant
Lomas Sante Fe Country Club
01.2022 - 09.2022
- Scheduled and coordinated member events and appointments
- Managed incoming and outgoing communication, including phone calls, emails, and written correspondence
- Input and updated information in database, spreadsheets, and other software systems
- Managed office supplies and kept track of inventory levels
- Acted as liaison between different departments, ensuring communication flowed smoothly.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services
Server
Cucina Enoteca
04.2020 - 10.2021
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Set positive tone for entire dining experience as first point of contact for incoming guests
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Explained menu items and suggested appropriate options for food allergy concerns
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Personal Trainer/Front Desk Associate
Indian Ridge Country Club
01.2019 - 12.2019
- Greeted members and guests when they arrived, answered questions, and provided information about amenities, activities, and services
- Built strong client base, most clients engaging in 2-3 sessions a week
- Scheduled, managed, and coordinated training appointments
- Guided clients through safe workouts modified with their fitness levels and medical considerations
- Used conflict resolution skills to resolve any issues that arose by adjusting schedules, finding alternatives, and accommodating specific requests to ensure client satisfaction
- Developed custom exercises/program designs, nutrition plans, and strength/conditioning programs enabling clients to achieve their SMART goals
- Created lasting important bonds with members using name recognition and interpersonal communication skills.
- Educated clients on preventive care, nutrition, fitness, stress management, and ergonomics
Education
Personal Training -
Body Design University
Online03.2024
Certification -
ISSA (International Sports Sciences Association)
Online12.2023
Certification -
ACE Fitness
Online05.2019
2 Years - Psychology
Cal State San Marcos
San Marcos, CAHigh School Diploma -
Torrey Pines High School
San Diego07.2012
Skills
- Client 1-on-1 Coaching
- Passion for Health and Fitness
- Communication and Interpersonal Connection
- Fitness Instruction
- Extensive Weights and Equipment Knowledge
- Motivational, Vigilant, Reliable, Responsible, and Compassionate
- Injury Prevention Techniques
- Relationship and Community Building
- Passionate Pursuer of Health and Fitness Knowledge
- CPR/AED
- Certified Personal Trainer (CPT)
- Flexible Schedule
References
- References happily provided upon request
Timeline
Membership & Sales Representative
All My Cryo
12.2023 - Current
Refugee Food & Beverage Liason
Liberty Services
09.2023 - Current
Manager
Naked Café
06.2022 - 07.2023
Administrative Assistant
Lomas Sante Fe Country Club
01.2022 - 09.2022
Server
Cucina Enoteca
04.2020 - 10.2021
Personal Trainer/Front Desk Associate
Indian Ridge Country Club
01.2019 - 12.2019
Personal Training -
Body Design University
Certification -
ISSA (International Sports Sciences Association)
Certification -
ACE Fitness
2 Years - Psychology
Cal State San Marcos
High School Diploma -
Torrey Pines High School
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