Rachael Bartlett
Department of Veterans Affairs
Eagle Mountain,UT
1
Certification
12
years of professional experience
Dedicated Medical Supply Technician with over four years of experience in sterilizing medical tools and managing decontamination processes. Known for exceptional attention to detail, problem-solving skills, and adaptability, contributing to enhanced safety and compliance in medical environments.
Work History
Medical Supply Technician
7 Years- Sterilization of medical tools
- Sterilized and cleaned scopes for multiple departments, ensuring compliance with infection control standards
- Decontaminated medical sets for OR and dental procedures, maintaining high safety and hygiene protocols
- Conducted tests on sterilizers, OERs, and V-Pro to verify operational effectiveness and safety compliance
- Managed Censitrac system functions to ensure accurate tracking of medical instruments
Call Center Representative
4 Years 9 Months- Provided exceptional customer service by actively listening and addressing concerns effectively.
- Managed high-volume inbound calls to resolve customer inquiries and issues efficiently.
- Collaborated with team members to enhance communication strategies and improve overall service quality.
- Originate and set up auto and personal loans.
- Service all types of loans and make payments.
- Skip auto payments to assist with making payments past the due date and payment extensions.
Education
High School Diploma
Medical Assistant
Skills
Adaptable learning
Sterilization techniques
Hazardous materials handling
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking
Organizational skills
Safe sharps disposal
Sterilizer testing
Steam autoclaves operation
Medical terminology
Certification
Healthcare Sterile Processing Association
Timeline
Medical Supply Technician
Department of Veterans Affairs
08.2019 - CurrentRead More
Call Center Representative
Teleperformance USA
10.2014 - 07.2019Read More
Salt Lake Community College
Medical Assistant
Read More
Kearns High School
High School Diploma
Read More