Rachael Casares
Lubbock,TX
Overview
5
5
years of professional experience
Work History
Line Cook
Main Event
Lubbock, TX
07.2025 - 09.2025
- Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
- Managed food inventory and ensured proper storage and rotation of ingredients to minimize waste
- Maintained a clean and organized work station, following sanitation guidelines at all times
- Followed all food safety regulations including temperature monitoring and labeling of prepared foods
- Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality
- Ensured that all dishes leaving the kitchen were visually appealing by garnishing plates appropriately
- Maintained knowledge of current menu items, ingredients used, allergens present, and any dietary restrictions or preferences upon request from customers
Manager/Owner
Aj Construction
Lubbock, TX
07.2024 - 06.2025
- Managed a team of XX employees, providing leadership, training, and guidance to ensure high productivity levels
- Maintained accurate financial records, including budgeting, forecasting, and expense tracking
- Negotiated contracts with vendors to secure favorable pricing terms and maintain cost efficiency
- Established strong relationships with suppliers to ensure timely delivery of goods while maintaining quality standards
- Conducted regular performance evaluations for employees, identifying areas for improvement and implementing training programs accordingly
- Ensured compliance with legal requirements such as licensing regulations, health codes, and labor laws
- Managed vendor relationships, including contract negotiation and performance evaluation
Secretary/Receptionist
AJ Construction
Lubbock, TX
01.2022 - 07.2024
- Managed and maintained executive calendars, scheduling appointments and coordinating meetings
- Maintained confidential files and records in accordance with company policies
- Ordered office supplies and managed inventory to ensure smooth operations of the office
- Assisted in the preparation of budgets by gathering data on expenses and monitoring spending
- Scheduled interviews with candidates for open positions within the organization
- Proofread documents for accuracy in grammar, punctuation, spelling, formatting etc
- Developed efficient filing systems both physical (paper) copies as well as electronic files
Cashier/Customer Service
Schlotzsky's
Lubbock, TX
03.2021 - 05.2022
- I ran the register.
- Cleaned front and back of the house
- Prepped food
- Made orders
- Deposited money in the bank
- Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Maintained a clean and organized cashier station, ensuring efficient workflow for both customers and colleagues
- Managed cash register reconciliation at the end of each shift, balancing sales totals with cash on hand
- Utilized point-of-sale (POS) system to process orders accurately while maintaining high transaction speed
- Effectively communicated promotions or special offers to customers during checkout process, increasing upsell opportunities
- Resolved customer complaints or conflicts in a professional manner, striving to find satisfactory resolutions for all parties involved
- Maintained knowledge of current menu items, specials, promotions, and company policies to provide accurate information to customers as needed
- Supported other front-of-house staff members during busy periods by assisting with tasks such as bussing tables or restocking condiments
- Ensured compliance with all relevant health and safety regulations, including proper handling of food items or cleaning procedures
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as system malfunctions or difficult customers
Certification
- TABC Certified
- Food handler certified
Timeline
Line Cook
Main Event
07.2025 - 09.2025
Manager/Owner
Aj Construction
07.2024 - 06.2025
Secretary/Receptionist
AJ Construction
01.2022 - 07.2024
Cashier/Customer Service
Schlotzsky's
03.2021 - 05.2022
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