Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Chelgren

Phoenix,AZ

Summary

Motivated business professional bringing 7 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. People oriented, personable and organized, with the ability to easily build relationships and maintain them.

Overview

14
14
years of professional experience

Work History

Salon Owner/Manager of Operations

Self Employed/BOSS Salon
05.2017 - Current
  • Managed daily operations for salon success, including staff and client scheduling, inventory management, and financial reporting.
  • Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Established a positive work environment through open communication channels, fostering strong teamwork among staff members.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Esthetician/Corporate Trainer

European Wax Center
04.2010 - 03.2017
  • Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
  • Monitored employee progress and gave feedback to management and additional training requirements.

Education

Esthetics License

Penrose Academy
Scottsdale, AZ

Elementary Education

Arizona State University
Tempe, AZ

High School Diploma -

Sunnyslope High School
Phoenix, AZ
2008

Skills

  • Business Management
  • Customer service excellence
  • Problem-solving abilities
  • Employee Training
  • Team Collaboration and Leadership
  • Conflict resolution

Timeline

Salon Owner/Manager of Operations

Self Employed/BOSS Salon
05.2017 - Current

Esthetician/Corporate Trainer

European Wax Center
04.2010 - 03.2017

Esthetics License

Penrose Academy

Elementary Education

Arizona State University

High School Diploma -

Sunnyslope High School

Similar Profiles

CREATE PROFILE
Rachael Chelgren