Rachael Daniel
Mount Washington,Kentucky
Summary
Highly motivated multitasker with a strong passion for learning. Quick learner and effective team player.
Overview
27
27
years of professional experience
Work History
Certified Medical Assistant
U of L Health Physican Group
Louisville, KY
02.2002 - Current
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Administered injections under the direction of a physician or nurse practitioner.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Sales Associate
Sears
Louisville, KY
01.1998 - 02.2002
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
Associate of Applied Science - Business Administration
Jefferson Community And Technical College
Louisville, KY05-2024
Skills
- Policy and Procedure Adherence
- Energetic self-starter
- Multi-tasking strength
- Problem-solving skills
- Written and oral communication skills
- Teamwork and Collaboration
- Exceptional customer service
- Complex Problem-Solving
- Professional Demeanor
- Problem-Solving
- Time Management
References
- Dr. Fred Williams 502 649 6894
- Amy Baird 502 641 4087
- Julie Renfro 502-220-6195
Timeline
Certified Medical Assistant
U of L Health Physican Group
02.2002 - Current
Sales Associate
Sears
01.1998 - 02.2002
Associate of Applied Science - Business Administration
Jefferson Community And Technical College