Rachael Ervolina

Working in a fast paced GI clinic.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained client medical history, medication information, symptoms, and allergies.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
• Called and faxed pharmacies to submit prescriptions and refills.
• Measured patient pulse oximetry.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained client medical history, medication information, symptoms, and allergies.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Working in a fast paced Cardio clinic.

Performed EKG

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Worked in Urgent Care setting.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained client medical history, medication information, symptoms, and allergies.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.

• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Obtained client medical history, medication information, symptoms, and allergies.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Implemented care and efficiency improvements to support and enhance office operations.