Rachael Feminella
Conroe,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Land Tech
Opportune LP Outsourcing
03.2024 - Current
- Working in BOLO Systems
- Setting up cost centers and master deck setups for Non-Op clients within the BOLO environments
- Generating transfer orders for the Division Order Analyst
- JIB deck cleanups and inactivating wells
- Working with land analyst to analyze oil and gas leases for critical and special provisions to setup in database
Division Order Tech
Associated Resources Inc
11.2022 - 03.2024
- Maintain owner inquiries on the client logs, such as calls, emails and incoming mail
- Log and assign to appropriate person to handle requests
- Verify addresses for undeliverable checks and work with appropriate analyst to ensure the owner account is suspended
- Using LexisNexis for researching bad addresses
- Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P
- Ensure the response and manner is done in an accurate, timely and friendly manner
- Making name and address changes made in Dynamics and OGYS
- Preparing division orders to be mailed
Administrative Assistant
Associated Resources Inc
08.2021 - 03.2024
- Handling administrative requests and queries from staff Creating and assigning badges
- Calendar management
- Running errands, ordering lunches, setting up holiday parties and events
- Arranging meetings and appointments
- Answering and directing phone calls, greeting visitors
- Maintaining contact lists and employee extensions
- Submitting and reconciling expense reports
- Assisting accounting with JIB accounts payable payments
- Assisting land/lease records with receipt processing for shut-ins and minimum royalties
Insurance Verification Specialist
Heart Strong Sleep Center
02.2021 - 08.2021
- Verify insurance information for new patients and referrals for c-pap and bipap machines
- Obtain pre-authorization for recommended service for DME
- Explain financial responsibilities to patients
- Review benefits and costs, answer billing and insurance questions
- Schedule appointments for patients
- Input customer data into Bright Tree system, send out c-pap mask assessment and ship machines/masks for virtual setup
Customer Care Representative
Alight Solutions
05.2020 - 02.2021
- Handle inbound calls from clients' employees
- Answer questions and educate about health benefits
- Process transactions such as enrollment into health insurance
- Navigate annual enrollment process
- Resolve payroll and HR-related issues
Patient Access Representative II
Memorial Hermann
01.2017 - 05.2020
- Register patients
- Comply with laws and regulations
- Obtain demographic and insurance information
- Explain required forms, collect patient liability
- Verify insurance eligibility
- Post payments
- Communicate with physicians and patients
- Support department-based goals
- Complete admits and check in EMS
Collections Specialist
Medical Practice Solutions, LLC
07.2018 - 05.2019
- Plan methods to achieve operational goals
- Verify patient information
- Communicate with insurance companies to help claims get paid
- Create reconsiderations for denied claims
Licensed Sales Producer
Allstate Insurance
03.2015 - 01.2017
- Sell auto, home, life, and ATV insurance
- Provide customer service
- Take incoming calls and cold call for business
- Gather customer information
- Fill out bank deposits for any cash received
Accounting Clerk
Gillman Automotive North
09.2012 - 03.2015
- Receiving and depositing checks
- Assigning stock numbers to used cars
- Cutting purchase orders and checks
- Creating credit card schedules
- Counting service cashiers' money
- Filling out bank deposit tickets
Education
Intro to business, Advanced keyboarding -
Klein Oak High School
06.2009
Skills
- Detail oriented
- Time management
- Experienced in hectic and fast-moving environments
- Professional communication
- Multi-line telephone system operation
Timeline
Land Tech
Opportune LP Outsourcing
03.2024 - Current
Division Order Tech
Associated Resources Inc
11.2022 - 03.2024
Administrative Assistant
Associated Resources Inc
08.2021 - 03.2024
Insurance Verification Specialist
Heart Strong Sleep Center
02.2021 - 08.2021
Customer Care Representative
Alight Solutions
05.2020 - 02.2021
Collections Specialist
Medical Practice Solutions, LLC
07.2018 - 05.2019
Patient Access Representative II
Memorial Hermann
01.2017 - 05.2020
Licensed Sales Producer
Allstate Insurance
03.2015 - 01.2017
Accounting Clerk
Gillman Automotive North
09.2012 - 03.2015
Intro to business, Advanced keyboarding -
Klein Oak High School
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