Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Friesen-Norwood

Arlington,TX

Summary

Dynamic Licensed Mortgage Professional with expertise in loan origination and risk assessment, previously at Bank of America. Proven track record in streamlining processes and enhancing operational efficiency. Adept at building strong client relationships while ensuring compliance with regulations, demonstrating exceptional organizational skills and a goal-oriented approach to achieving results.

Knowledgeable Mortgage Professional with solid background in mortgage lending. Successfully facilitated numerous loan approvals and guided clients through complex mortgage processes. Demonstrated excellence in customer service and analytical problem-solving.

Overview

22
22
years of professional experience

Work History

Licensed Mortgage Professional

Nation Star Mortgage NSM
01.2013 - Current
  • Evaluated and processed mortgage applications to ensure compliance with regulations.
  • Collaborated with clients to identify financing options that meet individual needs.
  • Developed and maintained strong relationships with real estate agents and industry partners.
  • Conducted thorough financial analysis to assess borrower creditworthiness and risk factors.
  • Advised management on market trends, contributing to strategic decision-making initiatives.
  • Strengthened client relationships by providing exceptional service, addressing concerns, and maintaining open communication throughout the loan process.

Licensed Mortgage Professional

Bank Of Amercica
01.2006 - 01.2012
  • Streamlined workflow processes, improving overall efficiency in loan processing times.
  • Improved operational efficiency by implementing streamlined workflows for processing mortgage applications from submission through closing.
  • Evaluated borrower qualifications based on thorough credit assessments and informed decision-making in line with company lending policies.
  • Ensured compliance with federal and state regulations by staying up-to-date on all relevant industry guidelines.
  • Served as a knowledgeable resource for colleagues, answering questions related to mortgage products, underwriting guidelines, and regulatory requirements.

Assistant Women's Basketball Coach

Nova Southeastern University
01.2003 - 01.2006
  • Enhanced team performance by developing and implementing effective training programs.
  • Provided individualized skill development sessions for athletes, enabling them to reach their full potential on the court.
  • Monitored academic progress of student-athletes to ensure compliance with NCAA eligibility requirements.
  • Collaborated with coaching staff to develop game strategies, leading to improved win-loss record.
  • Collaborated with athletic trainers and sports medicine staff to develop injury prevention strategies and ensure proper medical care for athletes.
  • Led strength and conditioning sessions that promoted peak physical fitness among athletes throughout the season.
  • Assisted head coach in recruiting top talent for the women''s basketball program, resulting in a stronger roster.

Education

Physiology With A Consentration in Biology

University of North Carolina At Wilmington
Wilmington, NC
05-2003

Skills

  • Loan origination expertise
  • Organizational growth
  • Risk assessment capabilities
  • Computer software proficiency
  • Credit analysis proficiency
  • Loan processing
  • Interest rate negotiation
  • Sales and marketing techniques
  • Debt-to-income calculation
  • Closing coordination
  • Loan product sales
  • Mortgage compliance
  • Goal oriented
  • Payment collection
  • Loan origination

Timeline

Licensed Mortgage Professional

Nation Star Mortgage NSM
01.2013 - Current

Licensed Mortgage Professional

Bank Of Amercica
01.2006 - 01.2012

Assistant Women's Basketball Coach

Nova Southeastern University
01.2003 - 01.2006

Physiology With A Consentration in Biology

University of North Carolina At Wilmington