Rachael Goutierrez
Broussard
Summary
Dependable and personable professional with experience in front desk operations, customer service, and childcare management. Skilled at greeting clients, managing appointments, answering phones, and maintaining organized schedules. Known for creating welcoming environments and providing excellent service. Seeking a receptionist or customer service role where strong communication and organizational skills can support daily office operations.
Overview
10
10
years of professional experience
Work History
Receptionist / Assistant
Dawn's Hair Works
Broussard
01.2024 - Current
- Greet clients and manage front desk reception area in a busy salon environment
- Answer incoming calls and schedule client appointments
- Process payments and assist with daily cash handling
- Maintain appointment calendars and coordinate schedules for stylists
- Ensure a clean, organized, and welcoming front desk area
- Provide administrative and customer support as needed
Childcare Provider
Self-Employed
Broussard
06.2016 - 01.2024
- Provided daily supervision and care for multiple children in a safe home environment
- Organized schedules including meals, activities, and rest times
- Communicated with parents regarding children's needs and progress
- Maintained organized records and daily routines
- Created a positive, structured environment for early childhood development
- In-Home Daycare
Education
High School Diploma -
Delcambre High School
Delcambre, LouisianaSkills
- Front Desk Operations
- Appointment Scheduling
- Customer Service
- Phone Communication
- Organization & Time Management
- Multitasking
- Client Relations
- Problem Solving
Timeline
Receptionist / Assistant
Dawn's Hair Works
01.2024 - Current
Childcare Provider
Self-Employed
06.2016 - 01.2024
High School Diploma -
Delcambre High School