Summary
Overview
Work History
Education
Skills
References:
Timeline
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Rachael Graham

Kentwood,LA

Summary

Office Manager with two years experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Overview

11
11
years of professional experience

Work History

Office Manager

Care Physical Therapy
Franklinton, LA
05.2022 - Current
  • Coordinated patient appointments and managed front desk operations and etiquette.
  • Accounts receivable, Insurance
  • IMPT Computer program
  • Managed filing systems.

Substitute Teacher

Bowling Green School
Franklinton, LA
01.2021 - 04.2022
  • Monitored student progress throughout the day.
  • Explained assignments and relayed information from lead teacher.
  • Encouraged positive behavior among students through effective communication techniques.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Distributed worksheets and homework assignments from head teacher to assist with classroom operations.

Business Owner

The Whistling Tea Kettle Boutique
Franklinton, LA
06.2017 - 09.2020
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Updated website content regularly according to current trends within target markets.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Kept records for production, inventory, income, and expenses.
  • Created a customer service policy to ensure customers were satisfied with products or services.

Rural Mail Carrier

USPS
Franklinton, LA
04.2014 - 10.2016
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Communicated effectively with supervisors regarding route progress or changes.
  • Responded promptly to emergency situations when called upon.
  • Maintained accurate records of deliveries.
  • Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
  • Loaded and unloaded trucks efficiently using appropriate equipment.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Followed established protocols for secure package delivery at customer locations.
  • Used road maps or GPS to verify routes and designated addresses.

Education

Associate of Arts - Cosmetology

Aveda Institute
Covington, LA
06-2013

High School Diploma -

Jewel Sumner High School
Kentwood, LA
05-2011

Skills

  • Invoice Management
  • Financial Record Management
  • Appointment Scheduling
  • Document Organization
  • Customer relations
  • Scheduling coordination
  • Customer service
  • Team bonding
  • Strong Organizational Skills
  • Punctual Attendance

References:

  • Kelvin McCain (985) 515-1565 Current Boss
  • Amy Carpenter (985) 335-4612 Coworker from the post office
  • Billy Burris (985) 515-5099 Previous Employer

Timeline

Office Manager

Care Physical Therapy
05.2022 - Current

Substitute Teacher

Bowling Green School
01.2021 - 04.2022

Business Owner

The Whistling Tea Kettle Boutique
06.2017 - 09.2020

Rural Mail Carrier

USPS
04.2014 - 10.2016

Associate of Arts - Cosmetology

Aveda Institute

High School Diploma -

Jewel Sumner High School

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Rachael Graham