Rachael Kappeler
Portland,OR
Summary
Clinical Care Coordinator that coordinates care among multiple services providers to best serve the patient and serve as a driven advocate for each and every one of the patients. Committed to helping patients and families get the proper care and resources to meet their needs. Expert in HIPAA compliance and vital signs monitoring, Excel in organizational skills and teamwork, significantly improving care coordination and patient education processes.
Overview
10
10
years of professional experience
Work History
Clinical Care Coordinator
Providence Health & Services
09.2022 - Current
- Responsible for coordinating multiple aspects of care for patients with preventative care needs, chronic diseases, and care opportunities within Physician Enterprise
- Conduct daily work that is inclusive of ordering laboratory tests or imaging exams per protocol to facilitate patient screenings, management of preventative care, and supporting optimization of chronic disease treatments as prioritized thru Enterprise Clinical governance
- Assure that an integrated approach to the patients' care coordination is fulfilled
- Serve as the liaison between Physician Services Enterprise providers, primary care clinics, specialist offices, patients, multiple Providence Health scheduling and ancillary departments, and freestanding care delivery centers or services for population health programs and related processes
Certified Medical Assistant
Providence Health & Services
08.2014 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Take and documented vital signs and health history for patients in clinic and hospital environments.
- Taught patients about medications, procedures, and care plan instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Education
Associate of Applied Science - Medical Assisting
Pioneer Pacific College
Wilsonville, OR08.2005
Skills
- Vital signs monitoring
- Organizational Skills
- HIPAA Compliance
- Patient Safety
- Clinical Documentation
- Medical Terminology
- Scheduling
- Patient Health Education
- Teamwork and Collaboration
- Certified in CPR/AED
Timeline
Clinical Care Coordinator
Providence Health & Services
09.2022 - Current
Certified Medical Assistant
Providence Health & Services
08.2014 - 09.2022
Associate of Applied Science - Medical Assisting
Pioneer Pacific College
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