Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Kenney

Marquette,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Social Media Assistant

Contrast Coffee
05.2023 - Current
  • Created engaging content to keep social media channels updated and on brand.
  • Researched key industry trends and competitive insights to keep messaging relevant to target demographic.
  • Maintained company's online social presence and created branded communications for social media campaigns.

Barista

Contrast Coffee
09.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Cashier

Dollar Tree
12.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Barista

Contrast Coffee
05.2021 - 08.2022
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Waitress

Mike's Restaurant
03.2021 - 07.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Carhop

Sonic Drive-In
05.2020 - 10.2020
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.

Education

Bachelor of Science - Art And Design

Northern Michigan University
Marquette, MI
05.2025

Skills

  • Coffee Machinery
  • Social Perceptiveness
  • POS System Operations
  • Product Upselling and Cross-Selling
  • Product Display
  • Social Media and Promotions
  • Online Marketing and Advertising
  • Conflict Resolution Techniques

Timeline

Social Media Assistant

Contrast Coffee
05.2023 - Current

Cashier

Dollar Tree
12.2022 - 01.2023

Barista

Contrast Coffee
09.2022 - Current

Barista

Contrast Coffee
05.2021 - 08.2022

Waitress

Mike's Restaurant
03.2021 - 07.2021

Carhop

Sonic Drive-In
05.2020 - 10.2020

Bachelor of Science - Art And Design

Northern Michigan University

Similar Profiles

CREATE PROFILE
Rachael Kenney