Rachael LaPlante
Ferndale,WA
Summary
Dynamic professional with a strong background in patient care and customer service, honed at Everson Physical Therapy. Proven ability to enhance client satisfaction through effective communication and organization. Skilled in time management and math proficiency, consistently delivering results while maintaining a clean and welcoming environment. Quick learner committed to team collaboration and problem-solving.
Overview
3
3
years of professional experience
Work History
PT Aide
Everson Physical Therapy
Everson, WA
03.2025 - Current
- Supported patient's physical therapy by assisting in exercises and stretches.
- Welcomed patients with enthusiasm to enhance satisfaction.
- Facilitated patient check-in process promptly.
- Answered patients' questions or concerns regarding stretches and exercises.
- Disinfected and sanitized therapy beds to uphold cleanliness standards
Cashier / Produce / Deli
Grocery Outlet
Lynden, WA
10.2024 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated the cash register for cash, check, and credit card transactions with excellent accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged, and displayed merchandise as required.
- Learned duties for various positions, and provided backup at key times.
- Sanitized register areas to ensure cleanliness.
Front Desk Attendant / Dog Daycare Attendant
Puget Hound
Bellingham, WA
05.2023 - 10.2024
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Conducted guided tours and informed guests about the programs offered.
- Took reservations over the phone, in person, and via computer.
- Maintained clean and organized front desk areas to uphold a polished company image.
- Supervised group dog play to ensure animal safety.
Cleaner/Runner
Puget Hound
Bellingham, WA
05.2022 - 09.2022
- Interacted professionally with employees and clients.
- Sanitized and cleaned equipment and surfaces, swept, mopped, and vacuumed floors.
- Collaborated with coworkers to coordinate tasks.
- Supervised dogs one-on-one and in groups to ensure safe play and activity.
- Fed dogs according to specific instructions given by the owners.
Education
Ferndale Highschool
Ferndale, WA01-2025
Skills
- Patient care
- Customer service
- Team collaboration
- Time management
- Problem-solving
- Quick learning
- Organization skills
- Math proficiency
Academic Accomplishments
- 4.0 GPA
- Valedictorian
- Received an A in math classes from Algebra through Pre-Calculus
Timeline
PT Aide
Everson Physical Therapy
03.2025 - Current
Cashier / Produce / Deli
Grocery Outlet
10.2024 - Current
Front Desk Attendant / Dog Daycare Attendant
Puget Hound
05.2023 - 10.2024
Cleaner/Runner
Puget Hound
05.2022 - 09.2022
Ferndale Highschool
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