Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Mansfield

Mary Esther,FL

Summary

Dynamic professional with extensive experience in customer service and a proven track record in customer relations. Skilled in multi tasking and filling multiple duties as needed. I excel in fast-paced environments, leveraging strong communication and organizational abilities to enhance team performance and drive sales success. Positive attitude in even high stress situations. I enjoy building strong connections with clients and customers to help build and maintain a loyal customer bass and service record.

Overview

2026
2026
years of professional experience

Work History

Casher/Pharmacy Technician Trainee/Photo Lab Technician

Wallgreens
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reviewed and verified customer information and insurance provider information.

Floor Manager

Sunglass Hut - Luxottica
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made personal recommendations for customers by sharing product knowledge and demonstrating product.
  • Managed team of 4 employees to maintain smooth-running operations of shop floor.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Secretary

Refined Inc.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained daily report documents, memos and invoices.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Volunteered to help with special projects of varying degrees of complexity.

Team Leader

Burger King
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.

Photographer

Self-employeed
2008 - Current
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Customized photography strategies based on intended use and client preferences.
  • Offered image proofs to help clients choose best photos from shoot.

Education

GED -

Northwest Florida State College
Fort Walton Beach, FL

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Written and verbal communication
  • Refund handling
  • Point-of-sale system
  • Sales expertise
  • Multitasking and organization
  • Proficient in Adobe, Microsoft Office
  • Customer relations

Timeline

Casher/Pharmacy Technician Trainee/Photo Lab Technician

Wallgreens

Floor Manager

Sunglass Hut - Luxottica

Secretary

Refined Inc.

Team Leader

Burger King

Photographer

Self-employeed
2008 - Current

GED -

Northwest Florida State College

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