Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Credit Card Sales Representative
Concentrix
Port Saint Lucie, FL
10.2022 - 03.2024
Assisting customers with applying for American Express credit cards. Guiding customers through application process and helping decide which cards meet their needs. Entering customer demographics into database. Educating customers on credit card benefits and rewards.
Billing Specialist (Temp Job)
Transcom Worldwide (Temp Job)
Port Saint Lucie, FL
03.2022 - 07.2022
Helped customers with any billing inquiries. Giving customers refunds, helping customer subscribe or cancel subscriptions.
Technical Support Representative
Kelly Services
Port Saint Lucie, FL
06.2021 - 12.2021
Technical support for customers with Apple devices. iOS and Mac devices which includes phones, computers, iPads, iWatches, Air play, etc.
Medical Assistant/Office Coordinator
Cleveland Clinic/Martin health systems
Stuart, FL
04.2007 - 03.2021
Initially I was a Medical Assistant. I would help check in and check out patients, give procedure instructions, check patient vital signs, go over medication lists and various medical history. After 10 years I was promoted to office coordinator. I still would do Medical Assistant duties but I also would supervise front desk employees and other Medical Assistants. I did billing and coding for the office. I would also do any authorizations for medications, office visits, and procedures.