Rachael McMillen
Boonville,Mo
Summary
Dynamic professional with a proven track record at Veterans United Realty, adept in conversion strategies and client retention through innovative referral generation. Excelled in research at UMSL, showcasing strong analytical skills (SPSS, STATA) and a commitment to continuous education. I bring enthusiasm and a results-driven approach to every challenge.
Overview
9
9
years of professional experience
Work History
Server
Hotel Frederick
Boonville, MO
05.2024 - Current
- Accurately recorded orders on cash register and point-of-sale system.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed complaints to kitchen staff and served replacement items.
Agent Devlopment Coach
Veterans United Realty
Columbia , MO
02.2020 - 10.2023
- Guided Real Estate agents within a territory on conversion strategies, utilizing insights from Tableau reports.
- Engaged in referral generation and screening to enhance client acquisition and retention.
- Tracked and managed follow-up reminders for referral payments, ensuring timely and accurate processing.
Undergraduate Research
UMSL
01.2016 - 12.2016
- I assisted Dr. Matthew Taylor of UMSL conducted a literature review evaluating hookah use and health outcomes in Cape Town, South Africa.
Education
Public Health Graduate Certificate -
University of Missouri
Columbia01.2024
B.A. - Psychology
UMSL
01.2017
Skills
- SPSS
- STATA
- Research methods
- Data collection
- Recovery paradigms
- Continuous education
Skillsandexperience
- Basic understanding of SPSS and STATA
- Basic understanding of research methods and data collection
- A decade of experience volunteering with a youth sobriety program
- Familiar with recovery paradigms
- A drive for continuous education to master the skills needed to make a real-world difference
Timeline
Server
Hotel Frederick
05.2024 - Current
Agent Devlopment Coach
Veterans United Realty
02.2020 - 10.2023
Undergraduate Research
UMSL
01.2016 - 12.2016
Public Health Graduate Certificate -
University of Missouri
B.A. - Psychology
UMSL
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