Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Server
Chili’s
10.2022 - Current
Communicated effectively and clearly, both with customers and with colleagues.
Listened attentively, understood customer concerns, and relayed them to management effectively.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Bartender
Pelican’s Roost
03.2022 - Current
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Served high customer volumes during special events, nights, and weekends.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Office manager
Cajun Contractors
10.2016 - 09.2022
Managed several things at once without compromising effectiveness or efficiency.
Communicating with suppliers, customers, and department heads.
Updated reports, managed accounts, and generated reports for company database.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Style Advisor
Justice Tween Brands
08.2015 - 11.2017
Managed wardrobe and accessory collections, keeping items in pristine condition.
Provided emotional support and companionship to clients.
Participated in team meetings and staff training sessions.
Researched current fashion trends to create on-trend looks.
Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
Assistant Manager
Journeys Kids
08.2015 - 10.2016
Strong leadership skills.
Supervised day-to-day operations to meet performance, quality and service expectations.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Bachelor of Science - Psychology
University of West Florida
05.2023
Skills
Ability to understand human behavior
Academic writing and presentation skills
Ability to locate and evaluate journals and research articles