Rachael Miller
Omaha,NE
Summary
Detail-oriented professional with experience in administrative management, sales, and creative marketing communications. Adept at proposal writing and fostering client relationships, I leverage strong organizational skills and critical thinking to drive successful project outcomes and enhance brand visibility. Committed to delivering exceptional results in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Project Estimator and Marketing Specialist
South O Roofing Inc
12.2024 - Current
- Prepared accurate cost estimates for residential and commercial projects, collaborating with clients, contractors, and insurance providers to ensure clear pricing and project accuracy.
- Created and maintained detailed project reports, tracking progress, timelines
- Supported marketing initiatives through content creation, campaign management, and service promotion to increase brand awareness and generate leads
Retail and Event Associate
Dillon Brothers Harley Davidson
03.2023 - Current
- Delivering exceptional customer service by engaging with customers in a dynamic retail environment.
- Enhanced customer engagement at various events, promoting brand loyalty and satisfaction.
- Managed administrative tasks, including processing ownership documentation and registrations, ensuring compliance and accuracy.
Administrator
Modern Eyecare of Portland
05.2021 - 12.2024
- Efficient and detail-oriented administrative professional with experience supporting vendors and managing office operations to maintain smooth department workflows
- Proficient in scheduling, document control, client communication, and project coordination
- Proven ability to problem solve and deliver reliable support to team members and clients.
Lead Optician
Lake Oswego Vision Clinic
02.2020 - 04.2021
- Assisted patients with frame and lens selection tailored to their prescriptions and lifestyle needs.
- Educated patients on lens materials and coatings, enhancing their understanding of vision solutions.
- Conducted precise measurements and adjustments to ensure comfort, fit, and visual clarity of eyewear.
Front Office Supervisor
Barnes Professional Eye Care
08.2018 - 02.2020
- Supervised daily front-office operations at Barnes Professional Eyecare, ensuring exceptional patient service.
- Managed scheduling and administrative processes to enhance patient flow and operational efficiency.
- Acted as a liaison between patients, clinical staff, and management, fostering effective communication.
Veterinary Technician
Community Pet Hospital
02.2016 - 04.2017
- Provided compassionate animal care while assisting veterinarians during medical procedures.
- Acted as a key point of contact for clients, ensuring a positive and respectful experience.
- Supported the operations of Community Pet Hospital, a dedicated facility focused on pet health and well-being.
Lead Technician
Accent Eyewear
06.2013 - 02.2016
- Oversaw clinical operations as the Lead Optometric Technician, ensuring efficient patient flow and high-quality customer service.
- Assisted with patient care, providing support to the optometrist and enhancing the overall patient experience.
- Supervised technical staff, fostering a collaborative environment and ensuring compliance with clinical standards.
Customer Service Specialist
Oregon Humane Society
06.2011 - 04.2013
- Guided potential adopters through the adoption process, explaining requirements and fees.
- Matched animals with adopters based on lifestyle and needs to ensure successful placements.
- Processed adoption paperwork and payments while providing essential pet care education.
Education
Graduate Certificate - Digital Marketing
Digital Marketing Institute
Online02-2026
Graduate Certificate - Certified Dog Trainer
Animal Behavior College
Hillsboro, OR07-2018
Graduate Certificate - Veterinary Assistant
Apollo College
Portland, OR08-2010
High School Diploma -
Century High School
Hillsboro, OR06-2007
Skills
Communication
- Problem-solving
- Customer service
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Schedule management
- Social media marketing
- File management
- Project management
- Records management
- Vendor relations
- Business administration
Accomplishments
My biggest achievement thus far is the dedication, attention to detail, and time I invested in learning project estimate writing and claim support within residential construction. Despite having no prior experience, my efforts directly contributed to supplementing over $1 million in construction projects.
Timeline
Project Estimator and Marketing Specialist
South O Roofing Inc
12.2024 - Current
Retail and Event Associate
Dillon Brothers Harley Davidson
03.2023 - Current
Administrator
Modern Eyecare of Portland
05.2021 - 12.2024
Lead Optician
Lake Oswego Vision Clinic
02.2020 - 04.2021
Front Office Supervisor
Barnes Professional Eye Care
08.2018 - 02.2020
Veterinary Technician
Community Pet Hospital
02.2016 - 04.2017
Lead Technician
Accent Eyewear
06.2013 - 02.2016
Customer Service Specialist
Oregon Humane Society
06.2011 - 04.2013
Graduate Certificate - Digital Marketing
Digital Marketing Institute
Graduate Certificate - Certified Dog Trainer
Animal Behavior College
Graduate Certificate - Veterinary Assistant
Apollo College
High School Diploma -
Century High School