Rachael M. O’Quinn
Ladson,SC
Summary
Experienced healthcare professional specializing in case management and patient care. Enhances patient outcomes through critical thinking and resource management. Skilled in neurology and hospice care, providing compassionate support while ensuring regulatory compliance. Strong focus on teamwork and accountability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
DIRECTOR OF CASE MANAGEMENT
your health
07.2025 - Current
- Led case management teams to ensure effective patient care coordination.
- Managed patient case load, delivered compassionate care, and collaborated with care team to avert hospital admissions.
- Developed policies to enhance compliance with healthcare regulations.
- Oversaw resource allocation for optimal service delivery within the organization.
REGISTERED NURSE Medical reviewer
CgS for blue cross blue shield
01.2024 - 06.2025
- Assessed medical documentation for Medicare eligibility of durable medical equipment and confirmed compliance with established policy criteria.
- Administered medications and treatments to patients per care plans.
- Monitored patient vital signs and reported changes to healthcare team.
- Educated patients and families on health management and post-discharge care.
REGISTERED NURSE CASE MANAGER
CRESCENT HOSPICE
04.2022 - 10.2023
- As a Hospice Case Manager, provided compassionate care to patients and families to ensure comfort needs were met. Supported patients and families in navigating difficult end-of-life decisions through clear communication and guidance. Assessed, monitored, documented, and reported progress of patient's health and condition using standard documents and established timelines. Participated in IDG meetings. Updated Plan of Care in accordance with state regulations, effectively communicating changes to attending physician, hospice staff, and other providers.
- Coordinated patient care plans with interdisciplinary teams for optimal outcomes.
- Conducted comprehensive assessments to identify patient needs and preferences.
- Developed educational materials to support patients and families in care decisions.
Registered Nurse, 8/9 West Neurology / General Medicine Dept
Medical University Hospital
01.2021 - 04.2022
- Delivered quality nursing care while collaborating with physicians and hospital staff to ensure optimal patient outcomes. Analyzed assessment data and implemented tailored care plans to meet individual patient needs effectively. Passed medications, performed assessments, and monitored post operative patients from various surgeries. Managed care for epilepsy, stroke, and GI/liver patients, ensuring adherence to treatment protocols and monitoring for complications. Monitored lumbar drains, heparin drips, insulin drips, PCA pumps, and other various types of drips. Performed wound care and dressing changes, carried out all physician orders and fulfilled patient needs.
- Provided medications and treatments according to physician orders in diverse patient care environments.
- Collaborated with healthcare teams to develop and implement patient care plans.
- Monitored vital signs and reported changes to medical staff promptly.
Patient Care technician, 9 WEST NEUROLOGY
Medical University Hospital
07.2013 - 01.2021
- Collaborated with nursing staff to ensure timely and effective care for patients' basic needs. Performed daily tasks such as feeding, cleaning, and monitoring patients' vital signs and health to support their recovery. Documented patient condition, vitals, mood, appetite, and pain to maintain accurate health records and facilitate care. Obtained specimens for laboratory testing.
- Assisted patients with daily living activities, including bathing and dressing, to promote their independence and comfort.
- Observed and recorded patients' vital signs, promptly notifying nursing staff of any significant changes to ensure timely medical attention.
- Regularly cleaned and organized patient rooms and medical equipment to create a safe and welcoming environment for patients.
Education
Bachelor of Science - Nursing
Charleston Southern University
12-2020
Skills
- Case Management
- Care Coordination
- Clinical Oversight
- Regulatory compliance
- Healthcare Compliance
- End-of-Life Care
- Patient Advocacy
- Resource Management
- Critical Thinking
- Teamwork
- Accountability
Skills Certifications
- Neurology
- Med/Surg
- GI/Liver
- Hospice
- Case Management
- Medical Reviewer
- Chart Auditing
Timeline
DIRECTOR OF CASE MANAGEMENT
your health
07.2025 - Current
REGISTERED NURSE Medical reviewer
CgS for blue cross blue shield
01.2024 - 06.2025
REGISTERED NURSE CASE MANAGER
CRESCENT HOSPICE
04.2022 - 10.2023
Registered Nurse, 8/9 West Neurology / General Medicine Dept
Medical University Hospital
01.2021 - 04.2022
Patient Care technician, 9 WEST NEUROLOGY
Medical University Hospital
07.2013 - 01.2021
Bachelor of Science - Nursing
Charleston Southern University