Rachael Morenski
Williston
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
5
5
years of professional experience
Work History
Teller
First State Bank And Trust
Williston, ND
12.2025 - Current
- Calculated fees due, interest and change for customer transactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Boosted cross-selling of bank products by identifying customer needs during transactions.
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
- Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Server
Famous Dave's Bar-B-Que
Williston, ND
03.2024 - 12.2025
- Handled cash transactions accurately, ensuring proper billing procedures were followed.
- Resolved customer complaints effectively to enhance overall satisfaction.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Genesis LLC
Williston, ND
06.2021 - 03.2024
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout procedures.
- Maintained knowledge of current promotions and sales to effectively communicate offers to customers.
- Collaborated with team members to achieve sales goals and improve store performance.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
Penn Foster Career School
Williston, NDAssociate of Science - General Studies
Williston State College
Williston, ND05-2026
Skills
- Exceptional customer service
- Goal-oriented focus
- Listening and comprehension
- Sales and Cross-selling
- Professionalism
- Financial reporting
- Positive attitude
- Goal oriented
- Marketing strategies
- Safety and cleanliness standards
- Task prioritization
- Complex Problem-solving
- Written communication
- Customer needs assessment
- Business development
- Sales training
- Price memorization
- Active listening
- Computer Skills
- Payment processing
Languages
English
Native or Bilingual
Timeline
Teller
First State Bank And Trust
12.2025 - Current
Server
Famous Dave's Bar-B-Que
03.2024 - 12.2025
Sales Associate
Genesis LLC
06.2021 - 03.2024
High School Diploma -
Penn Foster Career School
Associate of Science - General Studies
Williston State College