Rachael O’Dee

Work History

Walmart

Hamburg, NY

08.2022 - 02.2024

Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Trained new staff in relevant processes and procedures.
Ensured compliance with company policies and procedures throughout the team.
Provided support to staff during peak periods of workloads.
Delegated daily tasks to team members to optimize group productivity.
Fostered positive employee relationships through communication, training and development coaching.
Monitored stock levels, identifing and re-ordering needs for materials, supplies, and products.
Assisted with filing documents and maintaining records.
Provided administrative support for staff members.

Walmart

Hamburg, NY

07.2019 - 08.2022

Supervised stockers to ensure accuracy in product placement and rotation of products.
Provided training and guidance to new employees on the proper techniques for stocking merchandise.
Assigned tasks to team members based on their individual strengths and abilities.
Monitored team performance daily to identify areas for improvement and development opportunities.
Resolved customer complaints regarding stock issues in a prompt manner.
Communicated regularly with vendors regarding availability of merchandise needed for restocking purposes.
Provided administrative support for all staff members.
Ordered office supplies to maintain adequate inventory levels.
Maintained an organized filing system of paper and computer documents for all staff.
Assisted with special projects as needed by management team.

Spencer's Gifts

Hamburg, NY

10.2017 - 11.2019

Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
Assisted in developing pricing strategies based on market research data and competitor analysis.
Intervened in difficult customer situations to resolve issues quickly and efficiently.
Managed inventory levels at store locations according to corporate guidelines.
Generated effective sales strategies and taught new employees company's procedures and policies.
Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.