Rachael Osterhouse
Mill Creek,WA
Summary
Astute professional offering great communication skills. Brings excellent organizational skills and over 15 years of job experience. Self-motivated and true team player.
Overview
5
5
years of professional experience
Work History
Merchandise Support/Apparel/Shoes & Accessories
Nordstrom Rack
Bellevue, United States
11.2021 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Worked within team to achieve time goals.
- Sorted and organized floor before each opening in order to create shop-flow for customers.
- Used hand-held devices and personal printers to scan for current price-points and print out any change of price (mark-downs).
- Communicate with direct supervisor to establish a plan of execution for the day.
- Help customers find what they need as well as provide assistance in deciding.
- Keep the merchandise in a specific order throughout the day for eye appeal and easy shopping.
- Communicate through the company walkie with the store associates, management, and loss prevention in order to answer calls to help at any given location throughout the store.
Cook
Cogir
Mill Creek, Washington
08.2021 - 11.2021
- Communicated closely with servers to fully understand special orders for customers.
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Transitioned between breakfast and lunch service.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Worked within team to accomplish great food for residents.
- Cleaned equipment
Cook
Redmond Heights Retirement Community
Redmond, Washington
03.2020 - 10.2021
- Maintained central standardized recipe and ingredient repository with nutritional and cost information.
- Transitioned between breakfast and lunch service.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
Director of Dining Services
Redmond Heights Retirement Community
Redmond, Washington
10.2020 - 08.2021
- Monitored food production and corrected issues in preparation, portioning or other areas.
- Strengthened controls to minimize waste and reduce costs.
- Hired, trained and directed 5-person team of dining services professionals.
- Kept inventory levels in line with expected demands.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained and established kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Food Attendant
Lisa Dupar Catering For Facebook Employees
Redmond, Washington
04.2019 - 02.2020
- Cleaned and maintained dining area and condiment stations.
- Managed food rotation activities, promptly discarding expired items.
- Assisted customers with information regarding menu offerings and nutrition information.
- Adhered closely to food safety standards and restaurant sanitation regulations.
- Operated dishwashing machine according to manufacturer specifications and instructions.
- Assisted with meal prep, making and serving items such as salads, in-house dressings and specialty drinks.
Pastry Cook
Proven Bread And Pastry
Woodinville, United States
09.2018 - 04.2019
- Prepared wide variety of goods such as cakes, cookies and tarts by following traditional and modern recipes.
- Decorated pastries with different icings and toppings, using spatulas, scrapers and piping bags.
- Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
- Utilized pastry blenders, wire whisks and sifters to combine measured ingredients into bowls.
- Created new dessert items for seasonal and special events.
- Scaled out and mixed ingredients according to recipes and procedures.
Education
Associate of Arts - Culinary Arts
The Art Institute of Seattle
Seattle, WA2005
Skills
- Hospitality and service industry background
- Cleaning and Organization
- Cook; line and banquet
- Creative eye for detail
- Baker
- Financial Oversight
- Supply ordering
- Recipes and menu planning
Timeline
Merchandise Support/Apparel/Shoes & Accessories
Nordstrom Rack
11.2021 - Current
Cook
Cogir
08.2021 - 11.2021
Director of Dining Services
Redmond Heights Retirement Community
10.2020 - 08.2021
Cook
Redmond Heights Retirement Community
03.2020 - 10.2021
Food Attendant
Lisa Dupar Catering For Facebook Employees
04.2019 - 02.2020
Pastry Cook
Proven Bread And Pastry
09.2018 - 04.2019
Associate of Arts - Culinary Arts
The Art Institute of Seattle