Rachael Owsinski
Grand Rapids,MI
Summary
Dynamic Senior HR and Talent Acquisition Leader with over 15 years of experience driving enterprise-wide talent strategies, organizational design, and large-scale transformation initiatives. Proven success in collaborating with executive leadership to develop scalable operating models that enhance workforce capability, mitigate risks, and achieve significant cost and performance improvements across complex, multi-business environments. Expertise in leveraging data-driven insights to inform strategic decision-making and foster a culture of continuous improvement. Committed to aligning talent management practices with organizational goals to ensure sustainable growth and competitive advantage.
Overview
19
19
years of professional experience
Work History
Director of Talent Acquisition
SpartanNash
07.2024 - Current
- Strategic driver of evolving US-based recruitment organization of 25 team members focused on relationship building, efficiency, and creating solutions.
- Evolved the TA organization through strategic org design, creating clarity in the delivery model, improved service levels across all functions, reduced risk through standard and documented operating procedures, and decreased third-party direct hire spend by $900K
- Developed strong relationships with key leaders and partners as an integrated team
- Designed and executed a comprehensive recruiter scorecard to bring KPI visibility and performance accountability, resulting in increased productivity, improved time in process and customer experience
- Championed an employee referral program as a strategic lever to create associate brand ambassadors and engagement to bring in top talent into SpartanNash.
- Delivered 30% cost containment against $4MM budget through operational improvements
Director of Hire to Retire North America
Kellanova (Kellogg’s)
04.2022 - 07.2024
- Dynamic leadership of large-scale HR Shared Services for the North America Region with a team exceeding 60 team members based in US, Mexico, and Canada with a focus on transformation and experience.
- Directly responsible for leading Talent Acquisition, Payroll Administration, Benefits Administration, HR Advisory, HR Operations, and Campus Recruitment for the North America Region
- Hire to Retire Steering Committee Lead for North America, supporting operational design of the HR Shared service functions during the formation of Kellanova and WK Kellogg Company
- Led org design for North America Talent Acquisition centralizing to a Center of Excellence
- Responsible for leading more than five different HR-centered workstreams
Senior Manager - Talent Acquisition NA
Kellogg’s
06.2020 - 04.2022
- Led recruitment organization of 25 team members based in US and Canada that supported hiring for all North America Based business units.
- Spearheaded successful implementation of new ATS moving from Taleo to SuccessFactors for North America through strong cross functional collaborative partnerships with HR Tech, HR Leadership, and HR Operations
- Led the design and implementation of the employee referral program, which increased referral hires by 6%
- Introduced a recruiter scorecard to enhance KPI visibility and accountability and led team through change management
- Won the North America WK Kellogg Values Award for Talent Acquisition’s contributions towards overall company performance
Vice President / Senior Talent Acquisition Leader
Fifth Third Bank
01.2017 - 06.2020
- Led largest segment of financial services recruitment team, supporting hiring for Retail, Mortgage, Collections, and Retail National roles. Responsible for a blended team of 25 internal team members and external RPO.
- Implemented an adaptive RPO framework for the Mortgage line of business to ensure resilience during market volatility resulting in rapid scalability to meet business demands
- Developed a blended retail recruiting framework leveraging RPO to improve flexibility and scalability
- Championed Inclusion & Belonging through active engagement with internal Business Resource Groups to drive external reach for inclusive talent pipelines
Talent Acquisition Manager
Fifth Third Bank
08.2013 - 01.2017
- Responsible for leading recruitment teams for Midwest Retail and selected transitioned to manage recruiting for IT, Operations, and Consumer National roles. As an individual contributor, I cultivated internal and external talent networks and led partnerships with key leaders and stakeholders.
- 2010 Talent Acquisition Consultant Rookie of the Year (#1 on weighted scorecard)
- 2011 Recruiter of the Year - #1 recruiter by production and service excellence
- As a Talent Manager I was selected to transition from Retail to IT Operations & Consumer National to lead strategy during a period of intense growth within the IT organization
Talent Acquisition Consultant
Fifth Third Bank
10.2010 - 08.2013
- Responsible for leading recruitment teams for Midwest Retail and selected transitioned to manage recruiting for IT, Operations, and Consumer National roles. As an individual contributor, I cultivated internal and external talent networks and led partnerships with key leaders and stakeholders.
- 2010 Talent Acquisition Consultant Rookie of the Year (#1 on weighted scorecard)
- 2011 Recruiter of the Year - #1 recruiter by production and service excellence
- As a Talent Manager I was selected to transition from Retail to IT Operations & Consumer National to lead strategy during a period of intense growth within the IT organization
Financial Center Manager
Fifth Third Bank
06.2007 - 10.2010
- Managed multiple retail financial locations with responsibility for staffing, P&L, production metrics, and book of business.
Education
High School Diploma -
Byron Center High School
Byron CenterSkills
- Enterprise Talent Acquisition Strategy
- Vendor Strategy, Cost Reduction, & Risk Mitigation
- Organizational Design
- Operating Model & COE Leadership
- Executive Advisory & Stakeholder Partnership
- Change & Transformation Leadership
- Talent Analytics, KPIs & Scorecards
- Inclusion, Engagement, & Belonging
- Budget Leadership
- Recruitment Marketing
Timeline
Director of Talent Acquisition
SpartanNash
07.2024 - Current
Director of Hire to Retire North America
Kellanova (Kellogg’s)
04.2022 - 07.2024
Senior Manager - Talent Acquisition NA
Kellogg’s
06.2020 - 04.2022
Vice President / Senior Talent Acquisition Leader
Fifth Third Bank
01.2017 - 06.2020
Talent Acquisition Manager
Fifth Third Bank
08.2013 - 01.2017
Talent Acquisition Consultant
Fifth Third Bank
10.2010 - 08.2013
Financial Center Manager
Fifth Third Bank
06.2007 - 10.2010
High School Diploma -
Byron Center High School
Professional Development
- Advanced strategic HR leadership capabilities through Cornell University’s HR Leaders Program, focusing on aligning people strategy to enterprise goals, human centered HR design, and organizational leadership effectiveness - 2023
- West Michigan Skills Development Program for High-Potential Employees - 2007
Social Responsibility
- Women’s Resource Center 2007 – 2017
- Hope Network Employer Advisory Council 2016 – 2018
- Quota International 2017 – 2022