Rachael Pantaleo
East Haven,CT
Summary
Objective: To obtain a long term position, where I can use my acquired skills along with learning new skills to aid in my professional growth.
Overview
20
20
years of professional experience
Work History
Severer/Hostess
Millpond Gathering
02.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Sales and Marketing Representative
Advantage Solutions
06.2016 - 06.2018
- Unilever Division
- New Haven Territory responsible for seventeen stores
- 3rd in sales for the New haven territory.
- Developed positive relationships with new and existing customers, leading to increased sales opportunities. Listened to customers needs.
- Updated seasonal displays for windows and mannequins to highlight current product lines.
- Trained new employees on customer service and quality assurance standards.
Field Support Associate
Driveline Retail Merchandising, Connecticut
09.2015 - 09.2017
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
- Received orders via phone, mail, fax and internet daily.
Merchandising Specialist
Acosta Sales & Marketing
06.2011 - 06.2015
- Walmart Merchandising team " Green team "
- Dole winner in sales two years in a row.
- Created merchandise displays based on planogram.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
Advanced Teller
Citizens Bank
09.2009 - 02.2011
- Sales and Marketing Champion
- Kept teller window areas clean, organized and fully stocked.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Performed currency transaction reports for foreign currency.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Merchandise Associate
Driveline Merchandising Services
06.2006 - 06.2008
- Stop and Shop reset team, remodeled Stop and Shop Stores New Haven and Hartford areas.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Merchandiser
Independent merchandising Contractor
05.2003 - 12.2006
- Companies
- New England Service Inventory (NESI)
- Shaw's grocery Stores
- Washington Inventory Services (WIS)
- JC Penny's and Cumberland Farms
- Hallmark Greeting Cards CT territory
- Familiar with analyzing the best and worst sellers (for example, the best selling price points, colors or styles)
- Ensuring that best sellers are fully potential
- Monitored stock to maintain sufficient quantity of featured product.
- Printed labels and tags for for-sale merchandise.
Education
Bachelor of Arts - Fine Arts
Southern Connecticut State University
New Haven, CT01.2009
High School Diploma -
High School in The Community
New Haven, CT05.2003
High School Diploma -
Educational Center For The Arts ECA
05.2003
Skills
- Willing to take on new challenges
- Team player
- Reliable, responsible, trustworthy
- Natural born leader
- First Aid/CPR
- Attention to detail
- Critical thinker
- Patient and Kind
Additional Information
- Gallery Showings: Responsible for organizing various events; displaying works of various mediums; art brochures, schedules/ Taekwondo Champion./Personal certified Trainer W.I.T.S./ Volunteered at soup kitchens and assisted in community events.
Timeline
Severer/Hostess
Millpond Gathering
02.2022 - 06.2023
Sales and Marketing Representative
Advantage Solutions
06.2016 - 06.2018
Field Support Associate
Driveline Retail Merchandising, Connecticut
09.2015 - 09.2017
Merchandising Specialist
Acosta Sales & Marketing
06.2011 - 06.2015
Advanced Teller
Citizens Bank
09.2009 - 02.2011
Merchandise Associate
Driveline Merchandising Services
06.2006 - 06.2008
Merchandiser
Independent merchandising Contractor
05.2003 - 12.2006
Bachelor of Arts - Fine Arts
Southern Connecticut State University
High School Diploma -
High School in The Community
High School Diploma -
Educational Center For The Arts ECA
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