Rachael Reichert
Villas,NJ
Summary
Proven track record of enhancing customer satisfaction and operational efficiency, notably with 7 Mile Cleaning. Skilled in conflict resolution and attention to detail, consistently meeting high-quality standards and deadlines. Demonstrates strong work ethic and decision-making abilities, leading to significant improvements in client relations and service delivery.
Overview
3
3
years of professional experience
Work History
Cleaning Contractor
7 Mile Cleaning
06.2022 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
- Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
Associate
Wawa
10.2021 - 10.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Enhanced operational efficiency, implementing new software tools across departments.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Middle Township High School
Cape May Court House, NJ06-2017
Skills
- Motivation and initiative
- Strong work ethic
- Attention to detail
- Verbal and written communication
- Conflict resolution
- Decision-making
- Checklists and recordkeeping
Timeline
Cleaning Contractor
7 Mile Cleaning
06.2022 - Current
Associate
Wawa
10.2021 - 10.2024
High School Diploma -
Middle Township High School
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