Rachael Rickord
Summary
Dynamic professional with a proven track record in enhancing customer engagement and satisfaction at Tj Maxx through exceptional organizational skills and empathetic customer service. Demonstrated leadership in coordinating activities and fostering client relationships at MCCS, underpinned by robust CPR training and social perceptiveness. Achieved significant improvements in program participation and customer loyalty.
Overview
1
1
Certification
Work History
Kids Club Associate
One Life Fitnesss
Sales Associate
Tj Maxx
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Program Assistant
MCCS
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Supported planning and coordination of Type program and associated activities.
Education
Associate Of Business Administration - Business Accountancy
Germanna Community College
Locust Dale, VA12.2024
Skills
- Patience and empathy
- Parent communication
- Initiative-taking
- Leadership qualities
- Child development
- Role modeling
- Social perceptiveness
- Activity planning
- CPR training
Certification
cpr
Timeline
Kids Club Associate
One Life Fitnesss
Sales Associate
Tj Maxx
Program Assistant
MCCS
Associate Of Business Administration - Business Accountancy
Germanna Community College
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