Rachael Sarahi Loyo Cruz
Houston,TX
Summary
Energetic and compassionate individual with natural ability to connect with children and create fun, safe environment. Possesses foundational knowledge in child development and safety protocols, coupled with skills in activity planning and communication. Committed to fostering positive experience that promotes children's growth and happiness.
Offering excellent interpersonal skills and passion for helping members. Brings ability to quickly learn and understand sales techniques and customer service best practices. Ready to use and develop communication and problem-solving skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Fitness Connection Kids Club Teammate
02.2025 - Current
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Provided exceptional customer service by promptly resolving issues and complaints.
- Provided exceptional customer service, resolving inquiries and issues on spot.
- Created new and fun activities to drive enthusiasm for children.
- Maintained accurate safety and attendance records.
- Maintained control of building entry and exit points to guarantee child safety.
- Paged or called parents to assist with discipline issues and personal needs.
Tarascos Ice Cream
03.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
George Bush High School
6707 FM 1464, Richmond, TX 77407Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Excellent communication
- Critical thinking
- Calm under pressure
- Verbal communication
- Attention to detail
- Multitasking
Certification
CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Fitness Connection Kids Club Teammate
02.2025 - Current
Tarascos Ice Cream
03.2024 - 02.2025
High School Diploma -
George Bush High School
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