Rachael Sims
Vero Beach,USA
Summary
Experienced administrative support worker dedicated to providing superior customer service by utilizing effective communication skills in a moderate to fast-paced environment. Confident in interacting with co-workers, supervisors, and clients of all levels. Experienced in utilizing all common office equipment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Medicare Health Agent
The Results Company
09.2024 - 03.2025
Companion/Caregiver
Visiting Angels Home Health Care
01.2024 - 08.2024
- Prepared nutritious meals for clients, supporting their overall health and dietary needs.
- Assisted clients with daily living activities, improving their quality of life.
- Developed trusting relationships with clients through active listening skills and empathetic communication techniques.
- Promoted a safe home environment by conducting regular assessments of potential hazards and implementing appropriate safety measures.
- Provided transportation to appointments and social events, promoting client independence and participation in community activities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Licensed Life and Health Insurance Agent
Top Line Agent/ Real Life Solutions
07.2021 - 05.2023
- Insurance broker for Health and life insurance products.
- Educate potential clients on Medicare plans for the Annual enrollment period and other insurance plans.
HHA/Caregiver
VNA of the Treasure Coast
01.2017 - 11.2018
- Cooked, cleaned.
Education
office administrative certificate -
Indian River State College
Vero Beach, FL02.2015
Skills
- Client Communication
- Call Management
- Insurance Sales
- Upselling
- Medical Terminology
- Caregiving
- Data Entry
- Cold Calling
- Home Care
- Telemarketing
- Care Plans
- Office Assistance
Certification
- Life & Health Insurance License
- CPR and First Aid certification
- Level 2 background verified
- Certificate in Anti-Human Trafficking
Additional Information
Volunteer at Seeking Justice, a non-profit to help find missing people.
Timeline
Licensed Medicare Health Agent
The Results Company
09.2024 - 03.2025
Companion/Caregiver
Visiting Angels Home Health Care
01.2024 - 08.2024
Licensed Life and Health Insurance Agent
Top Line Agent/ Real Life Solutions
07.2021 - 05.2023
HHA/Caregiver
VNA of the Treasure Coast
01.2017 - 11.2018
office administrative certificate -
Indian River State College
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