Rachael Stewart
Case Manager
Newport Richey,FL
Summary
Experienced Case Manager with expertise in social work, specializing in crisis management and care coordination for vulnerable populations. Proven track record in advocacy and resource allocation, enhancing client well-being through tailored care plans.
Overview
23
23
years of professional experience
Work History
Case Manager Analyst
CVS
Remote
11.2023 - Current
- Provided referrals to appropriate medical, mental health, and social services.
- Developed individualized care plans based on patient needs and health goals.
- Coordinated patient discharge plans with multidisciplinary teams to ensure smooth transitions.
Trauma Therapist
Centerstone
Bradenton, FL
02.2024 - 11.2024
- Provided trauma therapy to clients and families using cognitive behavioral therapy techniques.
- Developed and implemented treatment plans based on comprehensive assessments and client input.
- Increased mental health assessments by 34% through the utilization of ACES, FARS, MISSI, and Biopsychosocial tools.
Mental Health Specialist
Mental Health Cooperative
Nashville, TN
03.2022 - 02.2024
- Increase retention in comprehensive assessments of psychiatric history, mental status, PTSD, and physical health by 27 %.
- Engage clients, assist them in learning behavioral symptom-management techniques and promote personal growth and development.
- Develop and implement treatment plans, care plans, medical and psychological referrals to appropriate providers and complete clinical reports.
Record Specialist
Eckerd Connects
Tampa, FL
12.2015 - 03.2022
- Collaborated with case managers, faculty, court, and community mental health practitioners to enhance service delivery.
- Managed six record assistants, overseeing daily activities and providing training for skill development.
- Prepared client files for court transfer or audits with a 63% review efficiency.
Employment Recruiter
Massachusetts Rehabilitation Commission
Holyoke, MA
03.2011 - 12.2015
- Developed innovative training programs focusing on communication, presentation, interview, resume writing, and networking skills.
- Reviewed assessment results to formulate tailored career action plans for clients and veterans.
- Trained and mentored 6 recruiters in successful strategies for interviewing and qualifying candidates.
Sr. Employment Coordinator
Community Enterprises
Holyoke, MA
02.2007 - 03.2011
- Guided over 100 participants in accessing essential community and government agency services, leading to improved employment retention rates and overall participant satisfaction.
- Assisted intellectually capable individuals in making career-related decisions by conducting assessments to measure skills, abilities, and interests.
- Educated staff regarding best practices related to supporting people with intellectual disabilities.
Assistant Residential Director
Service Net
Northampton, MA
03.2002 - 02.2007
- Delivered comprehensive residential support to individuals with Traumatic Brain Injury.
- Assisted in developing and implementing program policies and procedures for client care.
- Supervised a team of 12 Resident Advisors in providing support services for residents.
Education
Ph. D - Human and Social Services
Walden University
true09-2025
MS - Psychology
Grand Canyon University
Phoenix, AZ01.2021
Bachelor - Forensic Psychology
Southern New Hampshire University
Hooksett, NH01.2018
Skills
- Admissions management
- Behavioral assessment
- Case planning and discharge
- Cognitive behavioral therapy
- Conflict resolution strategies
- Medicaid knowledge
- Motivational interviewing
- Performance tracking and evaluation
- Research methodologies
- Vocational evaluation
Timeline
Trauma Therapist
Centerstone
02.2024 - 11.2024
Case Manager Analyst
CVS
11.2023 - Current
Mental Health Specialist
Mental Health Cooperative
03.2022 - 02.2024
Record Specialist
Eckerd Connects
12.2015 - 03.2022
Employment Recruiter
Massachusetts Rehabilitation Commission
03.2011 - 12.2015
Sr. Employment Coordinator
Community Enterprises
02.2007 - 03.2011
Assistant Residential Director
Service Net
03.2002 - 02.2007
Ph. D - Human and Social Services
Walden University
MS - Psychology
Grand Canyon University
Bachelor - Forensic Psychology
Southern New Hampshire University
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