Rachael Still
Oswego
Summary
I'm a compassionate registered nurse with a background in nurse management, emergency department, end of life care, and critical care with over 7 years of experience as an RN. I'm skilled in fast-paced environments, prioritizing patient needs and delivering high-quality care. I have strong communication abilities that ensure effective collaboration with healthcare teams. I can transition into operations smoothly, and I work hard to meet differing routines and protocols. I’m highly motivated, with the desire to take on new challenges, and I’m always looking to advance my career and explore new opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Manager
Mercy hospital
01.2024 - Current
- Apply clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Receive and investigate complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Conduct initial assessments to determine patient eligibility for programs and services.
- Facilitate communication between patients, families, caregivers, social services and other agencies to ensure patient needs were met.
- Managing the infusion center along with prior authorizations and administering IV medications and injections.
- Review referrals and do chart reviews for Swingbed services.
- Discharge planning for swingbed and acute patients.
- Charges in EPIC.
- Collaborating care with our providers, physical therapy, and sending in clinicals to Availity, Medicare, Navihealth, UHC, Aetna, and BCBS.
- Advocate for patient needs, addressing concerns with healthcare providers and insurance companies to ensure optimal care was received.
- Mentor new hires, sharing knowledge and expertise to foster a supportive learning environment promoting professional growth within the nursing team.
ER Nurse
Mercy Columbus Hospital
02.2021 - Current
- Managed complete processing of patients from initial admission to discharge.
- Triaged incoming patients and communicated with doctors to encourage timely attention to urgent situations.
- EPIC Training and Omnicell training
- Able to be flexible and multitask working in the ED and in the med surg/ swing bed unit
- Monitoring patient signs and symptoms, and doing hourly rounding on all patients
- Able to admit, discharge, and transfer patients as needed
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Stabilized patients, determined health needs and provided direct patient care.
Travel Registered Nurse
Cascade Health Services
07.2021 - 05.2023
- Worked in critical access hospitals as a travel nurse, caring for COVID patients, med-surg patients, and floating to the ER.
- Meditech, Cerner, CPSI, Epic, and Pyxus training.
- Assisted in planning individual treatment programs in consultation with the Charge Nurse, the Director of Nursing, and other staff, using established knowledge and resources in planning care and patient teaching.
- Learned and developed unique skills, specialties, and practices based on site and patient needs.
- Utilized strong assessment skills to determine necessary patient care.
- Administered medications intravenously, by injection, or orally.
- Educated patients and family members about preventive health care and recovery.
- Interviewed patients to obtain medical information and measure vital signs.
- Developed and executed care plans for assigned patients.
- Directed and instructed patients and family members on proper discharge care.
Hospice Registered Nurse
Harry Hynes Memorial Hospice
11.2018 - 10.2021
- Guided patients' loved ones and caregivers in pain management, and medication dosing.
- Delivered respectful, compassionate care to each patient and family member.
- Planned hospice care for people of all ages
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.
- Triage and manage the night calls received from patients and caregivers to ensure the appropriate care is given to our patients and making visits when needed
- Obtains and documents all information when receiving phone calls and needed when taking a referral and doing an admission
- Performs the initial assessment and periodic re-evaluation of nursing needs of the patient/family in the home or at a facility
ED Registered Nurse
Oswego Community Hospital
03.2018 - 12.2018
- Administered critical IV medications to stabilize patients for assessment and treatment.
- Performed triage on incoming patients and determined severity of injury and illnesses.
- Stabilized patients, determined health needs and provided direct patient care.
- Maintained open and clear communication with physicians to coordinate effective patient care.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Responded quickly to codes and coordinated efficient and skilled care.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
Patient Care Technician
Via Christi Hospital
01.2014 - 02.2018
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Education
Associate of Applied Science - Nursing
Labette Community College
Parsons, KS05.2017
Skills
- Attention to detail
- Workload management
- Patient care
- Multitasking and organization
- Utilization review management
- Medication Administration
- Compassionate and caring
- Microsoft Office
- Infusion management
- Discharge planning
- Patient education
- Time management
- Effective communication
- Electronic charting expertise
- Case review and management
- Emergency Department management
- Epic charting
- Teamwork and collaboration
Certification
- Licensed Registered Nurse - February 2018- August 2027
- PALS, American Heart Association - July 2025
- ACLS, American Heart Association- July 2025
Timeline
Nurse Manager
Mercy hospital
01.2024 - Current
Travel Registered Nurse
Cascade Health Services
07.2021 - 05.2023
ER Nurse
Mercy Columbus Hospital
02.2021 - Current
Hospice Registered Nurse
Harry Hynes Memorial Hospice
11.2018 - 10.2021
ED Registered Nurse
Oswego Community Hospital
03.2018 - 12.2018
Patient Care Technician
Via Christi Hospital
01.2014 - 02.2018
Associate of Applied Science - Nursing
Labette Community College
References
References available upon request.
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