Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachael Strmac

Lakewood

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

8
8
years of professional experience

Work History

Blood Manufacturing Technician

American Red Cross
Cleveland
09.2024 - Current
  • Calibrated and maintained laboratory and manufacturing instruments.
  • Received, labeled, and stored blood donations according to established protocols, ensuring proper traceability and inventory management.
  • Processed and manufactured various blood components, including red blood cells, plasma, and platelets, according to established standard operating procedures (SOPs), and FDA regulations.
  • Performed and documented daily, weekly, and monthly quality control checks on laboratory equipment and reagents, maintaining a comprehensive audit trail.
  • Ensured proper labeling and segregation of blood components to prevent mix-ups, and maintain accurate inventory control.
  • Performed cryopreservation and thawing of plasma and other blood components, adhering to strict temperature and handling requirements to maintain product viability.

Customer Service Representative

Discount Drug Mart
Lakewood
02.2018 - 12.2025
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Processed returns and exchanges according to company policy.
  • Assisted in unloading trucks containing incoming stock or supplies.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.

STNA

HCF - Bowling Green Manor
Bowling Green
09.2023 - 05.2025
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Performed routine medical tasks, such as taking blood pressure and changing dressings.
  • Helped residents walk with or without self-help devices.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Used mobility devices to transport patients.
  • Responded quickly during emergency situations in accordance with hospital protocols.

Education

Bachelors in Health Science - Health Sciences

Bowling Green State University
Bowling Green, OH
08-2024

Skills

  • Production processes observation
  • Safety operation procedures
  • Processes implementation
  • Instruction development
  • Good manufacturing practices
  • Adaptive problem solving
  • Materials loading
  • Performance tracking
  • Welding techniques
  • Workflow coordination

Timeline

Blood Manufacturing Technician

American Red Cross
09.2024 - Current

STNA

HCF - Bowling Green Manor
09.2023 - 05.2025

Customer Service Representative

Discount Drug Mart
02.2018 - 12.2025

Bachelors in Health Science - Health Sciences

Bowling Green State University
Rachael Strmac