Years of customer service experience in food service
Rachael Viggiani
Rochester,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
4
4
Years of customer service experience in retail
Work History
Crew Member
Dunkin' Donuts
Webster, NY
03.2024 - 05.2024
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Brewed coffee and tea and changed out drink station syrups.
- Worked front counter, drive-thru and other areas.
Team Member
Savers Thrift Store
Webster, NY
01.2024 - 03.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Team Member
Pet Supplies Plus
Webster, NY
09.2023 - 12.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
Education
Eastridge Senior High School
Irondequoit, NY06.2017
Cosmetology
Monroe #1 BOCES
Fairport, NY06.2017
Skills
Sales expertise
Menu memorization
Food preparation and safety
Verbal and written communication
Cash Handling
Hospitality service expertise
POS system use
Customer engagement
Interactive communication skills
Beverage preparation
Point of sale operation
Product promotion
Stocking and replenishing
Timeline
Crew Member
Dunkin' Donuts
03.2024 - 05.2024
Team Member
Savers Thrift Store
01.2024 - 03.2024
Team Member
Pet Supplies Plus
09.2023 - 12.2023
Eastridge Senior High School
Cosmetology
Monroe #1 BOCES